Marketing Coordinator

Bally's Corporation; Black Hawk (CO); On-site; USD 24,796 - 33,062; Full time

Job summary

Bally's Black Hawk Casino in Colorado is seeking a customer‑focused team member to foster Bally's Born to Entertain culture. You will promote guest service, educate guests on the loyalty program, and coordinate promotions while ensuring accurate event information and compliant practices.

Responsibilities include assisting with promotions planning, maintaining up‑to‑date event details, and supporting smooth daily operations.

Qualifications

• High School is required.
• Must be 21 years of age or older.
• CO Support License is required.
• Minimum six months of related experience and training.
• Microsoft Office is required.
• Communication and interpersonal skills preferred.

Responsibilities

• Foster Bally's Born to Entertain atmosphere with guest service.
• Promote customer-centric culture and build guest relations.
• Coordinate daily promotions and giveaways.
• Maintain current information on casino events for guests.
• Educate guests on loyalty program value.
• Adhere to policies and regulatory requirements.
• Assist with self‑exclusion program duties as required.
• Ensure property media are accurate and current.
• Assist with planning events like tournaments and drawings.
• Complete paperwork for promotions and finance requests.
• Update account addresses, emails and database flags.
• Write rules and regulations for promotions and events.
• Support new ideas to deliver business solutions.
• Update daily Team Member postings with Marketing Manager.
• Perform other duties as assigned.

Skills

Communication

Interpersonal Skills

Microsoft Office

Education

High School

Job description

Responsibilities

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun‑filled, entertaining atmosphere.
• Enthusiastically promote Bally's customer‑centric culture of offering superior guest service and actively building long‑lasting guest relations.
• Coordinate daily functions to prepare for all promotions and giveaways.
• Maintain up‑to‑date information of casino events to ensure guests will receive accurate and prompt information when requested.
• Responsible for educating guests on the value of the loyalty program.
• Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals.
• Perform the duties and responsibilities associated with the Colorado Division of Gaming Self‑Exclusion Program.
• Ensure all property media are accurate, current, and error‑free.
• Assist with planning and executing special events from slot tournaments, dinners, gift giveaways, and promotional drawings.
• Accurately complete paperwork for all promotions, including any finance requested items.
• Assist with database clean up by updating account address information, emails and proper database flags.
• Write rules and regulations for promotions and special events.
• Support and cultivate new ideas and methods to deliver business solutions.
• Work with Marketing Manager to update daily Team Member information postings.
• Perform other duties as assigned.

Target Salary Range: ($21.00)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Bally's Corporation is the leading U.S Omni channel provider of land‑based gaming and interactive entertainment. Be sure to join the fast‑growing team today!

Qualifications

Behaviors

Team Player - Works well as a member of a group

Education

High School (required)

Experience

Must be 21 years of age or older. (preferred)

A minimum of six months of related experience and training. (required)

Licenses & Certifications

CO Support License (required)

Skills

• Communication (preferred)
• Interpersonal Skills (preferred)
• Microsoft Office (required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.