Slot Attendant

Rising Star Casino; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Rising Star Casino in Indiana seeks an enthusiastic individual for a full-time role involving monitoring slot machines, managing customer interactions, and ensuring compliance with gaming regulations.

The ideal candidate will have customer service experience and good math skills, alongside the required Indiana Gaming Commission Occupational License. This position requires working in a lively environment, maintaining excellent communication with guests and staff.

Join our team and be part of a positive casino environment where satisfaction and recognition matter!

Qualifications

• Experience in customer service required.
• Good math skills and effective communication necessary.
• Must possess Indiana Gaming Commission Occupational License - Level 2.

Responsibilities

• Monitor slot machines and manage jackpots.
• Troubleshoot sports wagering kiosks.
• Sign up new players for Reward Card Accounts.
• Circulate through the casino floor to interact with customers.

Skills

Customer Service Experience

Good math skills

Ability to communicate effectively

Computer skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Job Category: Entrmnt,Gmblg,PerCare,Srvc Related Workers

Requisition Number: SLOTA008056

• Posted : May 18, 2026
• Full-Time

Responsibilities

• Monitor the operation of slot machines and participate in the payout of manual jackpots and restocking TITO printers.
• Trouble‑shoots issues with the sports wagering kiosks, such as ticket jams.
• Ability to understand and apply Company internal controls, policy and procedure.
• Protect company assets.
• Compliance with Title 31, to include: Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports W2Gs, etc.
• Ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise.
• Sign new players up for Reward Card Accounts.
• Utilize casino management system computer functions i.e., making Reward cards, point redemption and issuing comps.
• Make reservations for quests.
• Knowledge of all amenities, events and promotions throughout the property.
• Circulate through the casino floor and has a positive interaction with the customers.
• Provide service to internal and external customers which reflect the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self‑Reporting Policy.

Other Job Functions:

• Perform miscellaneous duties as assigned by management.

Job Qualifications

• Experience Required: Customer Service Experience
• Education Required: High school diploma or equivalent.
• Skills, Knowledge and/or Abilities Required: Good math skills; ability to communicate effectively with guests and employees; and computer skills. Ability to work in a fast paced environment and follow directions amid distractions.
• Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
• Other Specialized Requirements: Ability to move around casino floor during entire shift; ability to work any shift; ability to lift and carry up to 55 lb. on a regular basis.

Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.