Count Team

Monarch Black Hawk, Inc.; Madison (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits after 90 days

Relocation reimbursement

Paid holidays and PTO

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado, seeks a Count Team member for full-time shifts beginning early mornings. You will count, sort, and transfer cash, operate counting machines, and ensure accuracy while adhering to gaming rules.

A strong math background and 10-key skills are essential. Responsibilities include coordinating drops, managing paperwork, and maintaining security and compliance throughout counts.

Qualifications

• High School Diploma or equivalent experience.
• Must be able to obtain a Colorado State Gaming license.
• Strong mathematical and 10-Key skills.
• Excel spreadsheet and data entry knowledge.
• Basic computer skills, including Outlook and Excel.
• Previous heavy cash handling experience preferred.

Responsibilities

• Be comfortable with collecting, sorting, and counting large sums of cash accurately in open/closed environments.
• Transfer money from the gaming floor to the count room.
• Operate and maintain cash counting machines as directed.
• Prepare the casino for drops and counts; manage cash and paperwork accurately.
• Open drops, count currency, and verify funds balances to reports.
• Ensure compliance with applicable policies, procedures, and regulatory requirements.

Skills

Mathematical skills

10-Key skills

Excel skills

Data entry

Cash handling

Attention to detail

Team player

Education

High School Diploma or equivalent experience

Colorado State Gaming license (ability to obtain)

Tools

Excel

Outlook

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Job Title: Count Team Salary/Shift: $22 + : Early Days 6am start time– weekends and holidays required Status: Full Time

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025. As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities

• Be comfortable with collecting, sorting, and counting large sums of cash accurately and safely in open and closed environments.
• Transfer money from the gaming floor to the count room.
• Operate and maintain cash counting machines as directed.
• Casino set up – prepare the casino for drop by placing Empty BV cans at each machine and opening all Belly glass doors.
• BV drop – remove BV from all machines; replace with empty BV cans and transport funds and tickets to the count room.
• Table games count – open each table game drop box, count all monies from the box, accurately prepare the master games sheet by entering all table games paperwork and currency totals, verify funds balance to the sheet.
• BV count – open each BV, count and strap currency and tickets, prepare all paperwork, verify funds balance to totals, turn funds over to cashier.
• Kiosk drop – remove Kiosk BV from all kiosks; replace with empty BV and transport funds to the count room.
• Kiosk count – open each BV, count and strap currency and tickets, prepare all paperwork, verify funds balance to totals, turn funds over to cashier.
• Responsible for checking out keys from the key watcher for each drop and count
• Other related duties, including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Seek and receive technical direction, training, and guidance from the Count Team Supervisor and Manager.
• Must be a team player.
• Wear and maintain regulation uniforms properly, including scrubs, a jumpsuit, a gaming badge, and a name tag, at all times while on gaming property.
• All Count Team Members maintain a clean and safe work environment.
• Perform other job-related duties as directed.

Qualifications

• High School Diploma or equivalent experience
• Must be able to obtain a Colorado State Gaming license
• Must have strong mathematical and 10-Key skills
• Must have EXCEL spreadsheet and data entry knowledge
• Must have basic computer skills, including good Outlook and Excel skills
• Previous experience with heavy cash handling preferred
• Ability to interface effectively with co-workers in a small space at times
• Accuracy and attention to detail are necessary for the completion of regulatory forms
• Familiarity with Cummings machines a plus
• Ability to follow written and oral instructions
• Strong organizational skills and ability to multi-task
• Ability to function as part of a team and remain calm and professional when under pressure or high stress situations

Physical Demands

Frequent brisk walking, climbing stairs, kneeling, stooping, bending, stretching, twisting, reaching, pushing, pulling, and standing for extended periods of time. Lifting requirements up to 50 lbs. from floor to chest height, on a frequent basis. Being able to occasionally push or pull, with mandatory assistance, a cart weighing over 400 lbs.

Benefits

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• 2 Weeks PTO at your first-year anniversary of employment
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
• Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts
• Save your gas and mileage on your car!
• Check out these convenient casino bus routes at www.casinoshuttle.com
• As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for.

Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality. Discover the rewarding opportunities at Monarch Casino Resort Spa in Black Hawk, Colorado, where every aspect is designed to make both you and the guest feel valued and inspired. From our upscale amenities like a luxurious spa and fine dining to our vibrant, team-focused culture, you'll find a place where your career can flourish. We’re passionate about supporting your growth with clear career paths, ongoing training, and ample chances for internal promotion. Our friendly environment encourages respect, camaraderie, and a true sense of family. Plus, with competitive wages, fantastic benefits, and flexible scheduling, we aim to help you balance work and life seamlessly. Being part of the Black Hawk community means more than just a job—it’s about creating meaningful connections and making a positive impact. From personalized onboarding to fun workplace events, we ensure your experience with us is nothing short of exceptional. At Monarch, we blend the excitement of a premier gaming destination with the luxury of a top-tier resort, all while putting our Team Members first. Join us and discover a place where you can grow, succeed, and be truly appreciated.

Monarch Casino Resort Spa in Black Hawk, Colorado, is a luxury resort and casino that combines high-energy gaming with sophisticated amenities. Our resort features 516 elegant rooms with mountain views, over 60,000 square feet of gaming space, a rooftop spa with treatments and an infinity pool, 4 of Colorado's best restaurants, and event spaces for entertainment and celebrations. Founded to redefine hospitality in a small-town setting, we are part of Monarch Casino & Resort, Inc., with a mission to create memorable experiences for guests and opportunities for Team Members. We are committed to community engagement, supporting local organizations and sustainability practices. At Monarch, our culture emphasizes integrity, high standards of excellence, and team empowerment through training and career development. We aim to be a destination that nurtures aspirations, fosters relationships, and sets industry standards.

"We may not be the biggest casino company, but we are the strongest."