Slot Attendant

Churchill-Downs-Inc; Berlin (MD); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time

Paid vacation time

Paid personal time

Holiday pay

401k options

Job summary

Ocean Downs Casino, part of Churchill Downs Incorporated, n Berlin, MD, seeks a Slot Attendant to deliver engaging guest experiences while handling cash and payouts with accuracy. The role requires a background in money handling and customer service, plus the ability to work in a fast-paced casino environment and obtain a Maryland Lottery license.

Available for full-time, year-round employment with a competitive hourly wage ($14.18) plus tips, plus medical, sick, vacation, personal time, holiday

Qualifications

• Experience handling money and delivering customer service.
• Ability to read and understand instructions in English.
• Able to work in a fast-paced casino environment and communicate clearly.

Responsibilities

• Create a fun, safe, and entertaining guest experience.
• Circulate to assist guests and monitor gaming machines.
• Handle cash, payouts, and ticketing with accuracy and integrity.
• Record and report any non-working machines and maintain logs.
• Ensure compliance with cash handling and regulatory requirements.
• Promote promotional events and guest relations.
• Perform other duties as assigned.

Skills

Money handling

Customer service

English proficiency

License eligibility

Education

High School Diploma or equivalent

Job description

Career Opportunities: Slot Attendant (5444)

Requisition ID5444-Posted11/02/2026-Ocean Enterprise 589, LLC-Slot Operations-Ocean Downs-MD Ocean Downs Casino/Racing

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. This is a full time, year around position with an excellent compensation package. This includes medical, paid sick time, paid vacation time, paid personal time, holiday pay and 401k options. If you possess the desire to work for a great company, then we would love to have you! The pay for this position is $14.18 per hour plus tips.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Circulates throughout the area assigned, including the smoking atrium, actively observing players and functioning of machines.
• Responsible for making jackpot payoffs, e-ticket paper fills and minor machine repairs.
• Records and logs any VLT machines that are not working.
• Responsible for carrying an adequate amount of currency in their change wallet to make change for large denominations of currency or exchanges of currency at customer’s request.
• Responsible to ensure Federal cash reporting requirements are met.
• Responsible for accurate payment and documentation of jackpot payouts.
• Counts and verifies all exchanges with the cage department and customers
• Complies with State Lottery Regulations and Company Internal Controls.
• Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Prior money handling and customer service experience preferred.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent Required.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to lift, push, or pull up to (50) lbs without difficulty, repeatedly.
• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

OCEAN DOWNS CASINO

OceanDowns has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.