Slick City Action Park Event Host

Top Concepts; Pigeon Forge (TN); On-site; USD 22,041 - 23,074; Part time

Benefits offered by this job

Competitive pay with bonuses

Health, dental, and vision insurance

Paid time off and holiday pay

FREE park admission

Discounts on food and retail

Team parties and recognition programs

Job summary

Top Concepts is seeking a vibrant Event Host for Slick City Action Park in Pigeon Forge, Tennessee. You will be responsible for setting up memorable parties, coordinating with guests, and ensuring safety while delivering high-quality customer service. The ideal candidate thrives on excitement, is reliable, and has strong interpersonal skills. Compensation ranges from $16 to $16.75 per hour, with opportunities for bonuses, health benefits, and FREE park admission.

Qualifications

• Prior guest-facing experience preferred but not required.
• Strong communication and interpersonal skills.
• Reliable, responsible, and upbeat in a fast-paced environment.
• Comfortable using point-of-sale (POS) systems.
• Flexible availability including evenings and weekends.
• Bilingual skills are a plus.

Responsibilities

• Confirm party details and process payments.
• Welcome guests with high energy.
• Lead birthday groups and maintain event flow.
• Coordinate food service and party supplies.
• Ensure guest safety during attractions.
• Prep, clean up, and ensure guest satisfaction.

Skills

Guest-facing experience

Strong communication skills

Reliable and responsible

Basic transaction handling

Flexible availability

Bilingual skills

Job description

Position Summary

Ready to be the ultimate party starter and high-energy superstar at Slick City Action Park? As an Event Host, you’ll turn every birthday, group celebration, and special event into an unforgettable, adrenaline-packed adventure that families will remember forever!

You’ll bring massive energy, infectious enthusiasm, and seamless coordination to every party, making sure guests feel the thrill from the moment they walk in. This role is all about creating magical, high-energy moments where kids and families laugh, play, and make memories that last a lifetime. If you thrive on excitement, love being the center of the fun, and want to help deliver the most epic experiences in town, this is your perfect role!

Key Responsibilities

• Event Confirmation & Check-In Confirm party details with hosts, complete waivers, process payments, and gear up every guest with wristbands and City Socks so the high-energy celebration can begin instantly.
• Guest Greeting & Communication Welcome party guests with huge, contagious energy! Explain the event flow and be the friendly, high‑spirited main point of contact that keeps the excitement going all day.
• Event Coordination & Flow Lead birthday groups to their tables with enthusiasm, guide them through the attractions, and keep the party running on schedule while ensuring every moment is safe, fun, and packed with unforgettable thrills.
• Food & Supplies Oversight Coordinate food service, keep tables fully stocked, and oversee delivery and setup so the party stays seamless and the good times keep rolling.
• Attraction Guidance & Safety Demonstrate how to slide like pros with high energy, share the rules, and help guests navigate the park safely so everyone can dive into the action and create epic memories.
• Setup, Cleanup & Guest Satisfaction Prep event spaces before guests arrive, maintain cleanliness and energy during the party, and handle teardown afterward. Make sure every host family feels completely supported and leaves saying "That was the best party ever!".

Qualifications

• Prior guest-facing experience (entertainment, hospitality, retail, or recreation) preferred but not required
• Strong communication and interpersonal skills — able to enforce rules while staying friendly, professional, and full of energy
• Reliable, responsible, and able to stay sharp and upbeat in a fast‑paced environment
• Comfortable handling basic transactions and using point‑of‑sale (POS) systems
• Flexible availability including evenings, weekends, and holidays
• Bilingual skills are a plus and highly valued

Core Competencies

• Guest Focus – Demonstrates friendly, helpful, and respectful service to all guests.
• Teamwork – Works well with others, supports teammates, and communicates effectively.
• Accountability – Arrives on time, follows policies, and takes responsibility for tasks.
• Adaptability – Stays calm and effective in a fast‑paced, changing environment.
• Safety Awareness – Follows rules and procedures to ensure guest and team safety.
• Communication – Clearly explains rules, directions, and information to guests and team members.

Physical Requirements

• Ability to stand and remain active on your feet for extended periods (up to 6–8 hours per shift)
• Ability to walk, climb stairs, bend, stoop, reach, and stretch while supervising attractions and assisting guests
• Ability to lift and carry up to 25 lbs (restocking supplies, moving equipment, party/event setups)
• Ability to respond quickly in emergency situations, including moving rapidly across attractions
• Comfortable working in a loud, fast‑paced environment with flashing lights and high guest activity
• Ability to communicate clearly with guests and team members in a noisy environment

Work Schedule & Benefits

Team members may be scheduled for a variety of shifts, including morning, day, evening, or night shifts.

• Competitive pay with opportunities for performance bonuses
• Health, dental, and vision insurance (for eligible team members)
• Paid time off and holiday pay (for eligible team members)
• FREE park admission, plus discounts on food and retail
• Team member parties, recognition programs, and prizes
• Opportunities to grow with Slick City through training and career advancement

Pay

16 - 16.75 USD per hour (Slick City Action Park)