SLG - 26 - 12447 - Sr. Technical Writer - HBITS-08-15039

Sligo Software Solutions Inc.; Latham (NY); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Sr. Technical Writer at Sligo Software Solutions, Inc. in Latham, NY will produce technical documentation for a NY State project, including training manuals, user guides, and SOPs.

The role requires updating materials as the application changes and collaborating with technical staff. The assignment is onsite for a 30-month duration, with responsibilities spanning requirements documentation, test scripts, and procurement-related documents to support enterprise applications used by public-sector

Qualifications

• 12+ years of experience analyzing, designing and implementing information systems.
• Ability to produce training manuals, user guides, policies and procedures.
• Experience ensuring accessibility and WCAG 2.2 compliance.

Responsabilités

• Create technical documentation including training materials, test scripts, user guides and SOPs.
• Update documentation as applications and processes change.
• Document business workflows, use cases and scenarios to support requirements and design.
• Assist with statements of work and procurement documents.

Connaissances

Technical Writing

Documentation Standards

Outils

Oracle BI Publisher

UPK

WCAG 2.2 Compliance

Description du poste

Greetings from Sligo Software Solutions, Inc. !!
SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government.
We have an urgent requirement for Sr. Technical Writer position with our client. Role: Sr. Technical Writer Location: Latham, New York Duration: 30 Months Job ID: HBITS-08-15039 Client: NY State - Offiice of the Attorney General

Description

Analyst will use Excel, and if needed, statistical packages, to conduct background research related to climate/regulatory topics and support data cleaning and analysis, to analyze New York's climate risk and its impacts to DFS regulated entities and the communities they serve. Analyst will also track Division-wide project progress and completion. These tasks will inform and support policy development.

Duties

• Create technical documentation, including but not limited to training materials, test scripts, user guides, correspondence to end users, functional descriptions, application glossaries, guidelines for end users, reports, policies and standard operating procedures, and presentations.
• As applications development process proceeds, written materials need to be updated with the changes in the application and its processes and changes in the business processes.
• Document business work processes, use cases and scenarios to support applications requirements and design
• Assist with developing statements of work and procurement documents.

Mandatory Requirements

• Experience (12+ Years)
• Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.

Requirements

• This is an 100% Onsite.
• 84 months of experience authoring technical and business process documentation including user guides, training manuals, processes, policies and procedures.
• 36 months of experience creating user-facing documentation, instructions and training materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector.
• 36 months of experience working with technical staff and stakeholders at all levels to define, model, document and analyze business and technical processes.
• 36 months of experience preparing testing materials including test plans, scenarios and scripts, and test execution tracking and reporting.
• 12 months of experience writing effective AI prompts in support of document analysis, drafting, or other BA tasks.
• 12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
• 12 months experience producing user-facing documents that strictly adhere to WCAG 2.2 Level AA compliance and institutional accessibility benchmarks.
• 12 months of experience creating instructional videos using UPK or other tools.
• 12 months of experience preparing procurement documents such as RFP.
• 12 months of experience working with Public sector.
• R sum
• Copy of Candidate Identification(i.e., Driver's License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications(i.e., professional certifications, degrees, etc.)