Sleep & Respiratory Customer Experience Specialist

Quipt Home Medical, Corp; Kentucky; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

A leading healthcare provider in Kentucky seeks a Customer Service Representative for its Sleep & Respiratory division. The role involves verifying insurance benefits, educating patients about CPAP/BIPAP, and assisting patients with equipment. Ideal candidates will have strong communication skills, a positive attitude, and experience in healthcare. This is a full-time position offering competitive pay and robust benefits including medical and dental insurance.

Qualifications

• Minimum of 2 years in a healthcare environment preferred.
• Experience with insurance verification and patient intake preferred.
• Ability to pass a background check.

Responsibilities

• Verify patients’ insurance benefits.
• Educate patients about CPAP/BIPAP.
• Communicate with patients and doctors' offices.
• Assist with CPAP setups under the Respiratory Therapist.

Skills

Organizational skills

Customer service skills

Communication skills

Detail-oriented

Computer skills

Team player

Education

High school or equivalent

Job description

A leading healthcare provider in Kentucky seeks a Customer Service Representative for its Sleep & Respiratory division. The role involves verifying insurance benefits, educating patients about CPAP/BIPAP, and assisting patients with equipment. Ideal candidates will have strong communication skills, a positive attitude, and experience in healthcare. This is a full-time position offering competitive pay and robust benefits including medical and dental insurance.