Sleep Guide: Luxury Mattress Showroom Expert

Saatva, Inc.; Town of North Hempstead (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Annual Bonus Program

401K with Employer Match

Product Discounts

Job summary

Saatva is seeking energetic Sleep Guides to join our nationwide Viewing Room network. Sleep Guides create immersive showroom experiences, become product experts, and help guests discover the power of a great night’s sleep.

You’ll engage customers in person and contribute to a premium Saatva shopping experience. Responsibilities include greeting customers, explaining product benefits, resolving inquiries, and supporting showroom operations on weekends and major holidays.

Qualifications

• 1-2 years of retail sales or customer service preferred, but training provided.
• Excellent written and oral communication.
• Able to build rapport with customers and team members.

Responsibilities

• Deliver a world-class showroom experience to customers.
• Become a product expert to confidently assist guests.
• Respond to inquiries and resolve issues via phone, live chat, and in-person.

Skills

Retail sales

Customer service

Communication skills

Interpersonal skills

Multitasking

Computer proficiency

Tools

POS systems

CRM software

Job description

Saatva is seeking energetic Sleep Guides to join our nationwide Viewing Room network. Sleep Guides create immersive showroom experiences, become product experts, and help guests discover the power of a great night’s sleep.

You’ll engage customers in person and contribute to a premium Saatva shopping experience. Responsibilities include greeting customers, explaining product benefits, resolving inquiries, and supporting showroom operations on weekends and major holidays.