Sleep Expert - Uncapped Commission & 401(k) Match

Mattress Firm Inc.; Whitehall (Lehigh County); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and eye

Get paid on-demand

Employee discounts on Mattress Firm睡眠製

Mental health and life resources

Job summary

Mattress Firm Inc. is seeking a Sleep Expert in Allentown/Whitehall, PA to elevate the customer in-store experience by guiding customers to the right sleep solutions.

You will become a trusted sleep authority, present best-in-class products, and help shoppers through an omnichannel journey. This full-time role features compensation in the range of $53,000 to $65,000 per year, plus medical/dental/vision plans, 401(k) with employer matching, paid on-demand access, and employee discounts.

Qualifications

• Strong sales and customer service skills.
• Ability to guide customers to suitable sleep products.
• Spanish language preferred.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Provide technical and product knowledge information to customers.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships with customers during and after purchase (delivery reminders, issue resolution).
• Leverage digital tools and omnichannel processes to create an engaging environment.

Skills

Sales

Customer service

Bilingual Spanish

Job description

Mattress Firm Inc. is seeking a Sleep Expert in Allentown/Whitehall, PA to elevate the customer in-store experience by guiding customers to the right sleep solutions.

You will become a trusted sleep authority, present best-in-class products, and help shoppers through an omnichannel journey. This full-time role features compensation in the range of $53,000 to $65,000 per year, plus medical/dental/vision plans, 401(k) with employer matching, paid on-demand access, and employee discounts.