Sleep Expert: Uncapped Commission & 401(k) Match

Mattress Firm Inc.; Southlake (TX); On-site; USD 62,000 - 74,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and i

Vision plans

Get paid on-demand base pay or uncaxed

Employee discounts on Mattress Firm睡眠製

Job summary

Mattress Firm is hiring a Sleep Expert in Southlake, TX to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress choices. You’ll use digital tools and follow selling programs to create a seamless omnichannel atmosphere, putting the customer at the center.

This role emphasizes relationship-building, product knowledge, and achieving sales KPIs while representing Mattress Firm values.

Qualifications

• Provide product knowledge and act as a sleep authority to customers.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships with customers during and after purchase.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Elevate the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute selling programs with digital tools and support a seamless omnichannel experience.
• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs while supporting company initiatives.
• Maintain customer relationships during and after purchase and address issues.
• Maintain awareness of competition, advertisements and competitors' services.
• Leverage social media to positively impact brand awareness and increase sales.

Job description

Mattress Firm is hiring a Sleep Expert in Southlake, TX to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress choices. You’ll use digital tools and follow selling programs to create a seamless omnichannel atmosphere, putting the customer at the center.

This role emphasizes relationship-building, product knowledge, and achieving sales KPIs while representing Mattress Firm values.