Sleep Expert - Sales

Mattress Firm; Burnsville (MN); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts

Job summary

Mattress Firm seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will execute selling programs with digital tools to create an engaging omnichannel environment centered on the customer.

The role emphasizes building relationships, sharing product knowledge, and driving sales while aligning with company values. It supports a base pay with uncapped commissions and a 401(k) match, in a role that may serve stores

Qualifications

• The Sleep Expert will elevate the in-store experience by being a trusted sleep authority and offering best-in-class products.
• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide product knowledge information to customers and serve as a subject matter expert.
• Drive sales performance and KPIs while supporting company initiatives.
• Maintain relationships during and after purchase and resolve issues.
• Monitor competition and advertised services to stay informed.
• Leverage social media to increase brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority and product expert.
• Cultivate customer relationships to keep the customer at the center.
• Drive individual sales and KPIs while aligning with company values.

Skills

customer service

sales

communication

relationship building

Job description

This position may support stores within a 30 to 45-minute radius of the home store location.

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type "Jobs Hub" into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job-achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $52,000-$65,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability