Sleep Expert - Sales

Mattress Firm; Greenlawn (TN); Sur place; USD 61 000 - 75 000; Plein temps

Avantages offerts par ce poste

401(k) with employer matching

Employee discounts

Get paid on-demand

Résumé du poste

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, guiding customers to the right sleep solutions and leveraging digital tools for an omnichannel approach.

The role emphasizes delivering exceptional service, building lasting relationships, and achieving sales KPIs with uncapped commissions and a competitive pay range.

Qualifications

• Provide outstanding customer service and build trust with customers.
• Ability to communicate product knowledge and advise on sleep solutions.
• Demonstrate strong interpersonal skills to create a welcoming in-store experience.
• Ability to meet and exceed individual sales KPIs and targets.

Responsabilités

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while modeling company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Lift, push, or pull 50+ pounds.

Connaissances

Customer service excellence

Relationship building

Sales and upselling

Description du poste

This position may support stores within a 30 to 45-minute radius of the home store location.

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don’t hesitate to get in touch with your Talent Acquisition representative.

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Join Mattress Firm and have the job of your dreams!

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Sleep Expert will elevate and enhance the customer’s in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

• Create an environment where the customer is always at the center by cultivating strong relationships.

• Provide technical and product knowledge information to customers and serve as subject matterexpert.

• Drive individual sales performance and KPIs whiledemonstratingcompany values and supporting company initiatives.

• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).

• Maintain awareness of the competition,advertisementsand services offered by competitors.

• Leverage social media to positivelyimpactbrand awareness and increase sales.

• Lift, push,orpull 50+ pounds.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $61,000-$75,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.