Sleep Experience & Sales Specialist

Jobtailor; Meridian (ID); On-site; USD 28,000 - 36,000; Full time

Job summary

Mattress Firm is seeking a sales-focused associate to enhance the in-store customer experience with expert product knowledge. You will guide customers through sleep solutions, participate in selling programs using digital tools, and nurture relationships before and after purchase.

The role emphasizes hitting individual sales targets, delivering exceptional service, and contributing to a high-performing retail team in a busy store environment.

Qualifications

• Legal authorization to work in the United States without sponsorship.
• Strong product knowledge to provide technical information to customers.
• Ability to drive individual sales performance and KPIs.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority.
• Execute Mattress Firm selling programs with the use of digital tools.
• Maintain customer relationships during and after purchase.
• Provide excellent customer service and support.

Skills

Product knowledge

Sales skills

KPIs

Customer service

Tools

Digital tools

Job description

Mattress Firm is seeking a sales-focused associate to enhance the in-store customer experience with expert product knowledge. You will guide customers through sleep solutions, participate in selling programs using digital tools, and nurture relationships before and after purchase.

The role emphasizes hitting individual sales targets, delivering exceptional service, and contributing to a high-performing retail team in a busy store environment.