Slate Systems Administrator — Admissions IT & SaaS

University of Miami; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

The University of Miami Information Technology & Systems Department seeks a full-time Systems Administrator to maintain and optimize applications, ensure fast recovery, and manage provisioning, installation, configuration, and ongoing maintenance of software and infrastructure.

Responsibilities include monitoring logs, managing Slate-related services, user access, integrations, and training across enterprise teams, while aligning with IT governance and disaster recovery objectives.

Qualifications

• Bachelor’s degree in relevant field.
• Slate Certification preferred.
• Minimum 3 years of experience administering SaaS applications, preferably within higher education environment; Slate implementation experience preferred.
• Applications and Security: experience with administration, integrations, access controls, audits, change management, and recovery.
• Systems and Data: Requirements analysis, process and data design, and third-party application management
• Operational Management: Prioritization, resource planning, timely delivery, problem-solving, and process improvement.
• Communication and Service: Clear documentation, stakeholder communication, client support, and technical tools.

Responsibilities

• Monitors system logs and activity.
• Installs, maintains, and updates project and task tracking tools.
• Manages account maintenance, including additions, changes, and removals.
• Maintains integrity of accounts and data.
• Manages security features to protect confidential information while allowing appropriate access.
• Researches, installs, and tests software updates and patches to support applications and various platforms.
• Researches new technologies and presents recommendations on application purchases for the enterprise.
• Updates application inventory and documents any changes.
• Provides training and opportunities for learning systems to all enterprise employees and consultants.
• Develops, supports and maintains applications for all clients.
• Provides scripting and programming support to all major projects within the enterprise.
• Develops and maintains service level agreements with the various user departments and enterprise business units.
• Prepares and monitors budgets for each area of functional responsibility.
• Works closely with others within the IT function to define metrics, which are used to measure and communicate efficiency and effectiveness.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

SaaS administration

Security and access controls

Documentation

Stakeholder communication

Education

Bachelor’s degree in relevant field

Slate Certification

Tools

Slate

Job description

The University of Miami Information Technology & Systems Department seeks a full-time Systems Administrator to maintain and optimize applications, ensure fast recovery, and manage provisioning, installation, configuration, and ongoing maintenance of software and infrastructure.

Responsibilities include monitoring logs, managing Slate-related services, user access, integrations, and training across enterprise teams, while aligning with IT governance and disaster recovery objectives.