Slate System Analyst

California State University - Channel Islands; Camarillo (CA); On-site; USD 74,000 - 89,000; Full time

Job summary

California State University, Channel Islands is seeking a Business Systems Analyst III to lead CRM configuration and system administration for admissions workflows. The role collaborates with Enrollment Management, IT, and Registrar to ensure data integrity and streamlined processes.

You will manage Slate and related integrations, develop requirements and test plans, and guide end-user training. The position requires strong project management, analytics, and communication skills, with

Qualifications

• Bachelor's degree in a related field with four years of relevant experience.
• Experience configuring and administering Slate or comparable CRM systems.
• Strong project management, analytical, organizational, and communication abilities.

Responsibilities

• Configure and maintain Slate objects to support admissions workflows; manage user access.
• Coordinate integrations (PeopleSoft and third-party services) and validate data flows.
• Lead project teams to translate business requirements into designs and track progress.
• Develop project artifacts and coordinate training and documentation.
• Monitor data quality, build reports and dashboards for recruitment and admissions.
• Provide stakeholder support and training across divisions.
• Represent CSUCI in system-wide discussions as needed.

Skills

Project management

Analytical thinking

Communication skills

Education

Bachelor's degree + 4 years experience

Tools

Slate CRM

PeopleSoft

SQL/XML

HTML/CSS

Job description

Division of Student Affairs & Enrollment Management

Business Systems Analyst III

Responsibilities & Duties

CRM Configuration & System Administration

• Configure and maintain Slate objects (forms, events, fields, rules, queries, reports, communications) to support admissions and enrollment workflows; manage basic user access and role updates in coordination with security standards.
• Coordinate integrations (e.g., PeopleSoft, third-party services), monitor performance, and validate end-to-end data flows and scheduled jobs.

Project Development & Implementation

• Lead project teams to translate business requirements into solution designs, establish schedules, manage resources, and track progress to deliver milestones and goals.
• Develop project artifacts (requirements, use cases, test plans) and drive stakeholder consensus on priorities and scope; coordinate end-user training and documentation.

Systems Analysis, Process Improvement & Change Management

• Analyze functional needs, inputs/outputs, and operational functions; recommend configuration and vendor options; conduct process mapping to streamline workflows and standardize practices.
• Validate post-deployment outcomes against specifications; iterate using feedback and metrics.
• Facilitate structured change management (impact assessment, approvals, communications, training) for upgrades and configuration changes.

Testing, Releases & Change Management

• Plan and execute system integration, regression, user acceptance testing (UAT), and quality assurance (QA) testing for upgrades/new functionality; manage issue logs through remediation and sign-off.
• Coordinate cutover and release activities following software development life cycle and quality practices.

Data Quality, Reporting & Dashboards

• Monitor and improve data quality; perform audits, reconciliations, and cleanup; define data standards and dictionaries in partnership with stakeholders.
• Build and maintain operational reports, advanced queries, and dashboards for recruitment and admissions data to support stakeholders in decision making; run routine data integrity checks.

Stakeholder Support & Training

• Provide consultative support, troubleshooting, and targeted training; create user guides and quick-reference materials to increase effective system use.
• Collaborate closely with Enrollment Management Marketing & Visitor Experience, Admissions & Recruitment, Registrar, Financial Aid, Student Affairs, Academic Affairs, and Information Technology Service to align CRM functionality with enrollment goals and compliance standards.
• Represent the office in CSU systemwide or vendor/user-group discussions as appropriate to share practices and gather insights.

Required Qualifications

Education

Equivalent to a bachelor’s degree in a related field and four years of relevant experience. An advanced degree in a related field may be substituted for the required education on a year-for-year basis.

Experience

Additional experience demonstrating the required knowledge and abilities may be substituted for the required education on a year-for-year basis.

Knowledge, Skills, & Abilities

• Excellent project management skills, with the ability to manage multiple complex projects and ensure successful delivery within scope, budget, and timelines.
• Advanced analytical, organizational, and problem-solving skills; ability to translate functional needs into scalable technical solutions and manage competing priorities.
• Advanced communication and interpersonal skills to collaborate across admissions, enrollment management, and IT; ability to drive consensus among diverse stakeholders.

Preferred Qualifications

• Demonstrated expertise in leading and managing complex IT/business systems projects, including requirements, prioritization, testing, and release management.
• Strong proficiency in Slate CRM (or comparable CRM) configuration and administration, including security, workflows, forms, rules, queries, reporting, and communications.
• Experience administering or supporting Technolutions Slate (or comparable CRM) in higher education; familiarity with admissions/enrollment processes.
• Experience with PeopleSoft (queries/integration touchpoints) and related enrollment technologies and data exchanges.
• Technical familiarity with SQL/XML and web concepts (HTML/CSS) useful for configuration, troubleshooting, and data transformations in Slate.

Special Conditions

Evening/weekend work may be necessary during peak admission cycles; occasional travel for systemwide/user-community engagements.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘Campus Security Authority (CSA)’ to report crimes for the federally mandated Clery Act. The person holding this position is also considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act.

California State University, Channel Islands (CSUCI) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.

Hiring Salary

$7,284 per month