Slate System Analyst
Job no: 561871
Work type: Staff
Location: Channel Islands
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Division of Student Affairs & Enrollment Management
Business Systems Analyst III
RESPONSIBILITIES & DUTIES:
CRM Configuration & System Administration
- Configure and maintain Slate objects (forms, events, fields, rules, queries, reports, communications) to support admissions and enrollment workflows; manage basic user access and role updates in coordination with security standards.
- Coordinate integrations (e.g., PeopleSoft, third-party services), monitor performance, and validate end-to-end data flows and scheduled jobs.
Project Development & Implementation
- Lead project teams to translate business requirements into solution designs, establish schedules, manage resources, and track progress to deliver milestones and goals.
- Develop project artifacts (requirements, use cases, test plans) and drive stakeholder consensus on priorities and scope; coordinate end-user training and documentation.
Systems Analysis, Process Improvement & Change Management
- Analyze functional needs, inputs/outputs, and operational functions; recommend configuration and vendor options; conduct process mapping to streamline workflows and standardize practices.
- Validate post-deployment outcomes against specifications; iterate using feedback and metrics.
- Facilitate structured change management (impact assessment, approvals, communications, training) for upgrades and configuration changes.
Testing, Releases & Change Management
- Plan and execute system integration, regression, user acceptance testing (UAT), and quality assurance (QA) testing for upgrades/new functionality; manage issue logs through remediation and sign-off.
- Coordinate cutover and release activities following software development life cycle and quality practices.
Data Quality, Reporting & Dashboards
- Monitor and improve data quality; perform audits, reconciliations, and cleanup; define data standards and dictionaries in partnership with stakeholders.
- Build and maintain operational reports, advanced queries, and dashboards for recruitment and admissions data to support stakeholders in decision making; run routine data integrity checks.