Slate CRM Administrator — Admissions & Data Insights

Kforce Inc; Boca Raton (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

HSA

FSA

401(k)

Life, disability & ADD insurance

Paid time off for salaried staff

Paid time off for hourly staff (where/

Job summary

Kforce Inc. in Boca Raton, FL is seeking an experienced Slate Administrator to serve as the primary administrator and subject matter expert for the Technolutions Slate CRM platform supporting graduate admissions, recruitment, enrollment management, and student success initiatives.

The role involves designing workflows, forms, campaigns, and dashboards; collaborating with admissions staff, IT, and departments to improve processes; ensuring data quality and regulatory compliance; and leading

Qualifications

• Hands-on experience administering and configuring Technolutions Slate CRM.
• Experience supporting admissions, enrollment management, recruitment, or higher education operations.
• Experience creating reports, dashboards, queries, and forms.
• Experience managing user security, permissions, and role-based access controls.
• Strong CRM administration, workflow development, business process analysis, and system optimization knowledge.
• Knowledge of data management, data integrity practices, and system integration concepts.
• Excellent communication, training, documentation, and stakeholder management abilities.
• Ability to manage multiple projects, priorities, and deadlines in a collaborative environment.

Responsibilities

• Administer, configure, maintain, and optimize the Slate CRM for graduate admissions and enrollment operations.
• Design, implement, and enhance workflows, forms, portals, communication campaigns, decision letters, rules, and event management processes.
• Collaborate with admissions staff, academic departments, IT teams, and other stakeholders to improve recruitment and admissions processes.
• Serve as the primary functional and technical resource for the Slate platform.
• Manage user setup, permissions, security roles, custom objects, fields, page layouts, and system configurations.
• Develop and maintain reports, queries, dashboards, and data visualizations to support operational and strategic decision-making.
• Monitor system performance, troubleshoot issues, and implement solutions that improve efficiency and user experience.
• Manage relationships with implementation consultants, vendors, and technical partners, including support for integrations with SIS and external systems.
• Ensure data integrity, data quality, and compliance with institutional, state, and federal regulations.
• Analyze business processes and recommend scalable solutions and best practices for Slate utilization.
• Lead future system enhancements, upgrades, implementations, and optimization initiatives.
• Develop documentation, training materials, and user guides while providing training and ongoing support to staff and stakeholders.
• Participate in cross-functional projects and perform additional duties as assigned.

Skills

Slate CRM administration

CRM workflow design

Data integrity

Troubleshooting

Stakeholder management

Multi-project coordination

Education

Bachelor's degree in Information Systems, Higher Education Administration, Business, Computer Science, or related field

Tools

Technolutions Slate CRM

Job description

Kforce Inc. in Boca Raton, FL is seeking an experienced Slate Administrator to serve as the primary administrator and subject matter expert for the Technolutions Slate CRM platform supporting graduate admissions, recruitment, enrollment management, and student success initiatives.

The role involves designing workflows, forms, campaigns, and dashboards; collaborating with admissions staff, IT, and departments to improve processes; ensuring data quality and regulatory compliance; and leading