Sky Jump Attendant

The-Strat-Hotel,-Casino-; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Stratosphere Gaming, LLC is hiring a SkyJump Attendant in Las Vegas to deliver a thrilling, safe jump experience and support retail operations. You’ll educate guests, prepare and escort them for jumps, and run the SkyJump store with inventory and cash handling.

Compliance with safety standards and gaming regulations is required. Ideal candidates will have 1 year of cash handling and customer service experience, strong communication, and a team-oriented mindset.

Qualifications

• 1 year of cash handling and customer service experience preferred.
• Ability to use the metric system (weights, lengths, etc.).
• Follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to a respectful, inclusive, and safety-conscious environment.
• Skilled in Microsoft Office Suite (Outlook/Excel/Word); familiarity with Teams.

Responsibilities

• Provide timely and courteous guest service to maintain the guest service culture.
• Educate guests about the SkyJump experience and schedule jumps.
• Greet, harness/unharness, and escort guests for their jump.
• Run SkyJump retail store operations: inventory, merchandising, cash handling.
• Conduct safety checks and report hazards to the Jump Master.
• Maintain attraction cleanliness and manage queues; uphold safety procedures.
• Share information on promotions, services, and events with guests.
• Ensure compliance with gaming laws and internal controls as applicable.
• Deliver outstanding guest service to guests and team members; perform other duties as assigned.

Skills

Cash handling

Customer service

Communication

Teamwork

Metric system

Education

High school diploma or equivalent

Tools

Outlook

Excel

Word

Microsoft Teams

Job description

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:SummaryAs the SkyJump Attendant, you play a vital role in delivering an exciting, safe, and unforgettable jump experience for guests. You support the SkyJump attraction by preparing guests for their jump, operating the retail store, and ensuring safety procedures and service standards are upheld. Your enthusiasm, attention to detail, and commitment to guest service help enhance the overall experience and contribute to the success of the SkyJump attraction.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company’s guest service cultureEducate guests about the SkyJump experience, outfit and schedule them for their jumpGreet, harness/unharness, and escort guests while maintaining a safe and engaging environmentPerform operational duties in the SkyJump retail store, including inventory, merchandising, and cash handlingConduct safety checks and report hazards or equipment concerns to the Jump MasterMaintain attraction cleanliness, support queue management, and uphold safety proceduresOffer information about promotions, services, and events while engaging guests with a friendly demeanorEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standardsPerform other duties as assignedQualifications1 year of cash handling and customer service experience preferredAbility to use the metric system (weights, lengths, etc.)Ability to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentSkilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft TeamsRequirementsThis position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuanaAt least 18 years of ageHigh school diploma or equivalent preferredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsNon-Gaming CardPhysical RequirementsRegularly push/pull up to 50lbs.Regularly lift and/or carry up to 50lbs. at floor, knee, waist, and chest levelsRegularly squat, kneel, reach, bend, twistOccasionally sit and work at a desk or computerFrequently standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorSmokyNoisyBright flashing lightsExtreme HeightsExtreme hot & cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.