Sky High Assistant Restaurant Manager

Four Seasons; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Training & growth

Free room nights

Free meals

Uniforms provided

Dry cleaning

Job summary

Four Seasons Hotel Philadelphia is seeking an Assistant Restaurant Manager to support the daily operation of Sky High, upholding the highest service standards and leading the restaurant team.

You will coach staff, ensure guest satisfaction, manage scheduling, and collaborate with culinary and hotel departments to deliver memorable dining experiences.

Qualifications

• 1–2 years of leadership or assistant management in restaurant/hospitality
• Strong knowledge of food & beverage operations and guest service principles
• Excellent communication and interpersonal skills

Responsibilities

• Support day-to-day operation of Sky High to ensure exceptional service and guest satisfaction
• Lead, coach, and develop restaurant team members to meet standards
• Engage with guests during service, resolve concerns, and create memorable dining experiences
• Maintain knowledge of menu offerings, beverages, and wine/spirits
• Assist with scheduling, labor, inventory, cash handling, and operating expenses
• Monitor facilities and equipment and coordinate maintenance
• Collaborate with culinary, stewarding, and hotel departments for seamless service
• Support health, safety, sanitation, and service standards compliance

Skills

Leadership

Guest service

Communication

Team leadership

Hospitality systems

Tools

Restaurant systems

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About The Role

We are seeking an Assistant Restaurant Manager for to support the daily operation of our restaurant while delivering exceptional guest experiences and maintaining the highest service standards. This role partners closely with the Restaurant Manager to lead the team, drive operational excellence, and ensure a welcoming, engaging atmosphere for guests. The Assistant Restaurant Manager is a key leader within the Food & Beverage team and is responsible for coaching employees, supporting service execution, and contributing to the overall success of the restaurant.

What You Will Do

• Support the day-to-day operation of Sky High, ensuring exceptional service and guest satisfaction.
• Lead, coach, motivate, and develop restaurant team members to achieve service and performance standards.
• Engage with guests throughout service, responding to feedback, resolving concerns, and creating memorable dining experiences.
• Maintain extensive knowledge of menu offerings, food preparation methods, beverages, wines, and spirits.
• Assist with scheduling, labor management, inventory controls, cash handling, and operating expense management.
• Monitor restaurant facilities and equipment, recommending and following up on maintenance and operational improvements.
• Collaborate with culinary, stewarding, and other hotel departments to ensure seamless service delivery.
• Support the implementation of health, safety, sanitation, and company service standards.

What You Bring

• 1–2 years of leadership, supervisory, or assistant management experience in a restaurant, hotel, or hospitality environment.
• Strong knowledge of food and beverage operations and guest service principles.
• Excellent communication, interpersonal, and team leadership skills.
• Ability to make sound decisions and remain calm in a fast-paced environment.
• Experience using restaurant or hospitality systems and general computer applications.
• Passion for hospitality and creating exceptional guest experiences.

What We Offer

• Competitive wages and comprehensive benefits package
• Excellent training, development, and career growth opportunities within Culinary
• Complimentary room nights at Four Seasons properties worldwide
• Complimentary meals during shifts
• Uniforms and dry cleaning provided

Discounted

• Medical, Dental, and Vision coverage
• Parking and Septa access
• City Fitness membership

Schedule & Hours

• Full-time availability
• Hours may include mornings, evenings, weekends, and holidays based on business needs

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Affinne creed. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affinne creed. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf