Skip Tracing Specialist

Flying \"A\" Information Resources; Nevada (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Flying "A" Information Resources is seeking a Skip tracer – Account Representative to gather and analyze information, locate vehicles, and coordinate with repossession agents. The role emphasizes strong phone communication, quick information gathering, and precise data entry to support bank clients.

Experience in collections or investigations is valued, with pay based on experience and a base hourly rate. The position involves office work with routine use of location databases and desktop

Qualifications

• High school diploma required; experience in collections or repossession is preferred.
• Strong verbal communication on the phone is essential.
• Basic computer skills including data entry and Excel are expected.

Responsibilities

• Gather and evaluate information from court records, credit data, and location software.
• Use location databases to locate vehicles subject to repossession and coordinate with field agents.
• Manage the repossession process for bank clients and monitor accounts for issues.
• Make phone contact with customers and field agents; verify information and update cases.

Skills

Gift of gab

Phone conversation

Attention to detail

Education

High school diploma

Job description

Job Description

Shift hours: 6a-4p or 7a-5p

Skip tracer – Account Representative - Investigator

Position Requirements

Prolonged periods of sitting at a desk, talking on the phone, and working on a computer.

Education and Work Experience

High school diploma or greater – Experience in Collections, Auto sales, Auto Finance & Insurance {F&I}, Repossession, Investigations, Social Media...

Duties and Responsibilities

Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, and people location software.

Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software). Work closely with repossession agents to coordinate activities. Manage the repossession process for bank clients. Perform in depth people/vehicle location searches. Proactively monitor accounts and address a variety of issues Make phone contact with customers, field agents, and while skip tracing

Skills Required

The skill sets for this position consists of the ability to speak comfortably on the phone to people you do not know and obtain location information on our persons of interest. A real "gift of gab" goes along way here. You will, based on the information you have gathered, try to determine the locations of that person’s home and place of employment. You will coordinate with agents in the field to determine if your location information is accurate and assist them in locating our client’s collateral. Basic computer skills will be necessary to keep your cases updated and easy for someone unfamiliar with your case to follow along and understand what’s has been done. If you possess strong Administration, Excel, Analytics, Programing or Database skills, we would still like to speak with you.

***Pay is based on experience***This is a base hourly*** Monthly bonus in addition to hourly***

Company Description

High school diploma or greater – Experience in Collections, Auto sales, Auto Finance & Insurance {F&I}, Repossession, Investigations, Social Media... Hourly is based on experience