Skincare Front Desk & Retail Specialist

FACE FOUNDRIÉ®️; West Des Moines (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

FACE FOUNDRIÉ is seeking a Front Bar Receptionist in West Des Moines to create an exceptional guest experience, drive retail sales, and support daily operations in a fast-paced environment. The role emphasizes brand standards, service quality, and efficient scheduling.

You will educate guests on services, memberships, and skincare products, while meeting sales goals and maintaining a welcoming, organized reception area. Training and safety compliance are part of the daily responsibilities.

Qualifications

• 1+ year of guest service or customer-facing experience preferred.
• Previous sales experience strongly preferred.
• Salon, spa, or beauty industry experience preferred.
• Strong communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Passion for skincare, beauty, and client experience.

Responsibilities

• Deliver exceptional customer service while embodying FACE FOUNDRIÉ brand standards
• Meet or exceed individual and store sales goals
• Maintain an organized and efficient appointment schedule
• Educate guests on services, memberships, and skincare products
• Recommend and sell FACE FOUNDRIÉ retail products
• Support daily operational tasks and front desk responsibilities
• Assist with inventory awareness and communicate low stock levels to management
• Ensure cleanliness, organization, and visual standards are maintained throughout the store
• Follow all company policies, procedures, and timekeeping standards
• Attend required trainings, meetings, and ongoing education opportunities
• Uphold all safety, sanitation, hygiene, and board compliance standards

Skills

Guest service

Sales experience

Beauty interest

Communication

Education

High school diploma or equivalent

Job description

FACE FOUNDRIÉ is seeking a Front Bar Receptionist in West Des Moines to create an exceptional guest experience, drive retail sales, and support daily operations in a fast-paced environment. The role emphasizes brand standards, service quality, and efficient scheduling.

You will educate guests on services, memberships, and skincare products, while meeting sales goals and maintaining a welcoming, organized reception area. Training and safety compliance are part of the daily responsibilities.