Skincare Front Desk & Guest Experience Specialist

FACE FOUNDRIÉ; Brea (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

FACE FOUNDRIÉ in California seeks a Front Bar Receptionist to be the first impression of the brand and deliver an exceptional guest experience. You will support daily operations, drive retail sales, and maintain brand standards in a fast-paced environment.

You will educate guests on services, memberships, and skincare products, meet sales goals, and assist with inventory, cleanliness, and front desk tasks. High school diploma or equivalent preferred.

Qualifications

• 1+ year of guest service or customer-facing experience preferred.
• Previous sales experience strongly preferred.
• Salon, spa, or beauty industry experience preferred.
• Strong communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Passion for skincare, beauty, and client experience.

Responsibilities

• Deliver exceptional customer service while embodying FACE FOUNDRIÉ brand standards.
• Meet or exceed individual and store sales goals.
• Maintain an organized and efficient appointment schedule.
• Educate guests on services, memberships, and skincare products.
• Recommend and sell FACE FOUNDRIÉ retail products.
• Support daily operational tasks and front desk responsibilities.
• Assist with inventory awareness and communicate low stock levels to management.
• Ensure cleanliness, organization, and visual standards are maintained throughout the store.
• Follow all company policies, procedures, and timekeeping standards.
• Attend required trainings, meetings, and ongoing education opportunities.
• Uphold all safety, sanitation, hygiene, and board compliance standards.

Skills

Guest service

Sales experience

Communication

Organization

Skincare passion

Education

High school diploma or equivalent

Job description

FACE FOUNDRIÉ in California seeks a Front Bar Receptionist to be the first impression of the brand and deliver an exceptional guest experience. You will support daily operations, drive retail sales, and maintain brand standards in a fast-paced environment.

You will educate guests on services, memberships, and skincare products, meet sales goals, and assist with inventory, cleanliness, and front desk tasks. High school diploma or equivalent preferred.