Skincare Front Desk & Guest Experience Lead

FACE FOUNDRIÉ®️; Brea (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

FACE FOUNDRIÉ is seeking a Front Bar Receptionist in Brea, CA to create a warm first impression and drive daily operations. You will support appointments, educate guests on services and memberships, and contribute to retail sales with a personable, brand-aligned approach.

The role emphasizes guest experience, strong communication, and a passion for skincare in a fast-paced retail environment. Both full-time and part-time positions are available, with an emphasis on customer service excellence.

Qualifications

• 1+ year of guest service or customer-facing experience preferred.
• Previous sales experience strongly preferred.
• Salon, spa, or beauty industry experience preferred.
• Strong communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Passion for skincare, beauty, and client experience.

Responsibilities

• Deliver exceptional customer service while embodying FACE FOUNDRIÉ brand standards.
• Meet or exceed individual and store sales goals.
• Maintain an organized and efficient appointment schedule.
• Educate guests on services, memberships, and skincare products.
• Recommend and sell FACE FOUNDRIÉ retail products.
• Support daily operational tasks and front desk responsibilities.
• Assist with inventory awareness and communicate low stock levels to management.
• Ensure cleanliness, organization, and visual standards are maintained throughout the store.
• Follow all company policies, procedures, and timekeeping standards.
• Attend required trainings, meetings, and ongoing education opportunities.
• Uphold all safety, sanitation, hygiene, and board compliance standards.

Skills

Guest service

Sales experience

Beauty/ skincare industry

Communication skills

Organization

Customer experience

Education

High school diploma

Job description

FACE FOUNDRIÉ is seeking a Front Bar Receptionist in Brea, CA to create a warm first impression and drive daily operations. You will support appointments, educate guests on services and memberships, and contribute to retail sales with a personable, brand-aligned approach.

The role emphasizes guest experience, strong communication, and a passion for skincare in a fast-paced retail environment. Both full-time and part-time positions are available, with an emphasis on customer service excellence.