Front Bar Concierge | Skincare Guest Experience & Sales

FACE FOUNDRIÉ®️; Chicago (IL); On-site; USD 19,000 - 30,000; Full time

Job summary

FACE FOUNDRIÉ is seeking a Front Bar Receptionist to be the first impression of our brand. You will create an exceptional guest experience, support daily operations, drive retail sales, and uphold brand standards in a fast-paced skincare environment.

Educate guests on services, memberships, and skincare products; maintain an organized appointment schedule; assist with inventory; and ensure cleanliness and visual standards throughout the store.

Qualifications

• 1+ year of guest service or customer-facing experience preferred
• Previous sales experience strongly preferred
• Salon, spa, or beauty industry experience preferred
• Strong communication and interpersonal skills
• Organized, reliable, and detail-oriented
• Passion for skincare, beauty, and client experience

Responsibilities

• Deliver exceptional customer service while embodying FACE FOUNDRIÉ brand standards
• Meet or exceed individual and store sales goals
• Maintain an organized and efficient appointment schedule
• Educate guests on services, memberships, and skincare products
• Recommend and sell FACE FOUNDRIÉ retail products
• Support daily operational tasks and front desk responsibilities
• Assist with inventory awareness and communicate low stock levels to management
• Ensure cleanliness, organization, and visual standards are maintained throughout the store
• Follow all company policies, procedures, and timekeeping standards
• Attend required trainings, meetings, and ongoing education opportunities
• Uphold all safety, sanitation, hygiene, and board compliance standards

Skills

Guest service

Communication

Interpersonal skills

Organization

Detail-oriented

Skincare enthusiasm

Education

High school diploma

Job description

FACE FOUNDRIÉ is seeking a Front Bar Receptionist to be the first impression of our brand. You will create an exceptional guest experience, support daily operations, drive retail sales, and uphold brand standards in a fast-paced skincare environment.

Educate guests on services, memberships, and skincare products; maintain an organized appointment schedule; assist with inventory; and ensure cleanliness and visual standards throughout the store.