Skincare Front Desk Concierge & Guest Specialist

Face Foundrié, Llc; Overland Park (KS); On-site; USD 19,000 - 28,000; Full time

Job summary

FACE FOUNDRIÉ seeks a Front Bar Receptionist in Overland Park, KS to create an outstanding guest experience and support daily operations. You will drive retail sales, maintain brand standards, and manage appointments in a fast-paced skincare setting.

The role emphasizes customer-facing interaction, strong communication, and collaboration with the team to ensure client satisfaction and brand consistency. Training and development opportunities are provided.

Qualifications

• 1+ year of guest service or customer-facing experience preferred.
• Previous sales experience strongly preferred.
• Salon, spa, or beauty industry experience preferred.
• Strong communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Passion for skincare, beauty, and client experience.

Responsibilities

• Deliver exceptional customer service while embodying FACE FOUNDRIÉ brand standards.
• Meet or exceed individual and store sales goals.
• Maintain an organized and efficient appointment schedule.
• Educate guests on services, memberships, and skincare products.
• Recommend and sell FACE FOUNDRIÉ retail products.
• Support daily operational tasks and front desk responsibilities.
• Assist with inventory awareness and communicate low stock levels to management.
• Ensure cleanliness, organization, and visual standards are maintained throughout the store.
• Follow all company policies, procedures, and timekeeping standards.
• Attend required trainings, meetings, and ongoing education opportunities.
• Uphold all safety, sanitation, hygiene, and board compliance standards.

Skills

Guest service experience

Sales skills

Customer-facing

Communication skills

Organized

Detail-oriented

Skincare interest

Education

High school diploma or equivalent

Job description

FACE FOUNDRIÉ seeks a Front Bar Receptionist in Overland Park, KS to create an outstanding guest experience and support daily operations. You will drive retail sales, maintain brand standards, and manage appointments in a fast-paced skincare setting.

The role emphasizes customer-facing interaction, strong communication, and collaboration with the team to ensure client satisfaction and brand consistency. Training and development opportunities are provided.