Skincare Front Desk & Guest Experience Specialist

FACE FOUNDRIÉ®️; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

FACE FOUNDRIÉ is seeking a Front Bar Receptionist to be the first impression of our skincare brand. You will deliver exceptional guest experiences, drive retail sales, and maintain brand standards in a fast-paced environment.

Responsibilities include guiding clients through services and memberships, educating on skincare lines, and supporting front desk operations while upholding safety and cleanliness standards across the store.

Qualifications

• 1+ year of guest service or customer-facing experience preferred.
• Previous sales experience strongly preferred.
• Salon, spa, or beauty industry experience preferred.
• Strong communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Passion for skincare, beauty, and client experience.

Responsibilities

• Deliver exceptional customer service while embodying FACE FOUNDRIÉ brand standards.
• Meet or exceed individual and store sales goals.
• Maintain an organized and efficient appointment schedule.
• Educate guests on services, memberships, and skincare products.
• Recommend and sell FACE FOUNDRIÉ retail products.
• Support daily operational tasks and front desk responsibilities.
• Assist with inventory awareness and communicate low stock levels to management.
• Ensure cleanliness, organization, and visual standards are maintained throughout the store.
• Follow all company policies, procedures, and timekeeping standards.
• Attend required trainings, meetings, and ongoing education opportunities.
• Uphold all safety, sanitation, hygiene, and board compliance standards.

Skills

Guest service

Sales experience

Skincare knowledge

Communication

Organization

Attention to detail

Education

High school diploma or equivalent

Job description

FACE FOUNDRIÉ is seeking a Front Bar Receptionist to be the first impression of our skincare brand. You will deliver exceptional guest experiences, drive retail sales, and maintain brand standards in a fast-paced environment.

Responsibilities include guiding clients through services and memberships, educating on skincare lines, and supporting front desk operations while upholding safety and cleanliness standards across the store.