Skilled Window Service Technician (Repair & Install)

Renewal-By-Andersen; Roanoke (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Positive culture

Richmond Window Cares and volunteerism

Benefits package: medical, dental, 401

Professional growth opportunities

Engagement and community programs

Job summary

Renewal by Andersen is seeking a Service Technician for our Roanoke, VA office. You will diagnose, repair, and service installed window and door products while keeping customers informed throughout the process. This role requires hands-on carpentry experience and a strong commitment to quality workmanship.

You will join a supportive team with a focus on customer satisfaction, community involvement, and opportunities for professional growth. A background check may be part of the hiring process.

Qualifications

• Minimum of 3 years of window installation, carpentry finishing and/or remodeling experience.
• High School Diploma or equivalent.
• Proven track record of superior workmanship.
• Customer service skills.

Responsibilities

• Provide service and repair on previously installed window and door products.
• Analyze customer situations and determine corrective actions to ensure customer satisfaction.
• Keep track of service orders and maintain communication with customers.
• Follow established company guidelines and procedures regarding work performed.
• Maintain inventory of all service parts and replenish as necessary.
• Occasionally perform new installations.

Skills

Window installation experience

Carpentry finishing

Remodeling experience

Customer service

Proven workmanship

Education

High School Diploma

Job description

Renewal by Andersen is seeking a Service Technician for our Roanoke, VA office. You will diagnose, repair, and service installed window and door products while keeping customers informed throughout the process. This role requires hands-on carpentry experience and a strong commitment to quality workmanship.

You will join a supportive team with a focus on customer satisfaction, community involvement, and opportunities for professional growth. A background check may be part of the hiring process.