Service Technician

Renewal by Andersen LLC; Richmond (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company paid Health Insurance

Dental

Vision

AFLAC

401k

Bonuses

Job summary

Renewal by Andersen LLC in Richmond, Virginia, seeks a dedicated professional for service and repair of window and door products. Responsibilities include analyzing customer situations, maintaining service orders, and ensuring satisfaction. The ideal candidate has 2-3 years in window installation and excellent customer service skills.

The role offers excellent base pay with bonuses and great benefits, including health insurance, dental, vision, and 401k. This is a great opportunity for growth in a recognized brand.

Qualifications

• 2-3 years of window installation, carpentry finishing and/or remodeling experience.
• Proven track record of superior workmanship.

Responsibilities

• Providing service and repair on previously installed window and door products.
• Analyzing customer situations and determining corrective actions.
• Keeping track of all service orders and maintaining communication with customers.
• Following established company guidelines regarding work performed.
• Maintaining inventory of service parts.
• Occasionally performing new installations.

Skills

Customer service skills

Window installation

Carpentry finishing

Remodeling experience

Education

High School Diploma or equivalent

Job description

Overview

RENEWAL BY ANDERSEN of Central VA was named a '2021 Top Workplace' by Richmond Times Dispatch and we are proud to have been named a 'Top Workplace' for three years in a row!

Richmond Window Corporation - Renewal by Andersen of Central VA is the exclusive start-to-finish window and door replacement division of Andersen Corporation -- the most recognized window brand in the United States.

Responsibilities

• Providing service and repair on previously installed window and door products.
• Analyzing customer situations and determining corrective actions to be taken and ensuring customer satisfaction.
• Keeping track of all service orders and maintain communication with customers.
• Follow established company guidelines and procedures regarding work performed.
• Maintain inventory of all service parts and replenish as necessary.
• Occasionally performing new installations.

Qualifications

• 2-3 years of window installation, carpentry finishing and/or remodeling experience.
• High School Diploma or equivalent.
• Proven track record of superior workmanship.
• Customer service skills.

We Provide

• Excellent base pay with bonuses.
• Great benefits including Company paid Health Insurance, Dental, Vison, AFLAC, and 401k.
• A great opportunity to grow!