Skilled Trades Associate

Yellowstone Local; Plano (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical benefits with plan options

Job summary

Sirius Plumbing & Air Conditioning is seeking a proactive Dispatcher in Plano, Texas, to coordinate technician schedules and support daily operations. This full-time role offers a base salary of $52,000 with a potential $18,000 annual bonus and total compensation up to $70,000.

You will back up dispatching, manage the dispatch board, and liaise with customers while supporting HVAC and plumbing teams. Motivated individuals with strong teamwork will thrive here.

Qualifications

• Recent college graduate welcome to apply
• HVAC or plumbing experience not required if attitude is right
• Strong organizational and multitasking abilities
• Excellent communication and teamwork

Responsibilities

• Coordinate technician schedules to maximize productivity and customer satisfaction
• Serve as backup dispatcher and manage daily operations
• Keep dispatch board moving and update appointments
• Coordinate parts ordering, inventory and deliveries to support technicians
• Help organize warehouse operations and logistics
• Assist technicians with material pricing and job quoting
• Answer inbound customer calls and online inquiries
• Follow up with customers on HVAC replacement options and seasonal promotions
• Maintain reporting for operational and sales activities
• Partner with leadership to identify and solve operational challenges
• Work with customer service and field teams to ensure installations
• Support HVAC and plumbing operations by ensuring technicians have what they need

Skills

Coordination

Scheduling

Customer service

Communication

Problem solving

Teamwork

Adaptability

Tech literacy

Tools

Dispatch software

CRM systems

MS Office

Job description

Make Lives Better

Yellowstone Local is proud to represent Sirius Plumbing & Air Conditioning, an industry leader in quality plumbing and HVAC services.

As a Dispatcher, you'll have the opportunity to make an immediate impact by coordinating daily operations, supporting field teams, and helping deliver an exceptional customer experience every single day.

What's in it for You?

• Base salary of $52,000 per year

• Performance bonus opportunity of up to $18,000 annually

• Total compensation potential up to $70,000 per year

• Full-time, exempt position

• Medical benefits with plan options available through Sirius Plumbing & Air Conditioning

• Business casual office environment

• Stable, year-round employment with a growing residential service company

• Opportunity to expand your career into operations and inside replacement sales

Why You'll Love It Here

If you thrive in fast-paced environments, enjoy solving problems, and like being part of a team working toward a common goal, you'll fit right in.

At Sirius Plumbing & Air Conditioning, we believe great teammates aren't always found in the trades. They're often former athletes, recent graduates, and motivated individuals looking for an opportunity to build a meaningful career.

You'll work alongside people who communicate well, support one another, and take pride in winning together. Every day brings new challenges, opportunities to learn, and the chance to make a real impact on our customers and our team.

Whether you're looking to launch your career or find a company where hard work creates opportunity, we'll give you the training and support to succeed.

If your long‑term goal is to one day own your own business, this role is a great place to start. You'll gain firsthand exposure to how a successful home service company operates while building skills that can support future leadership and entrepreneurial opportunities.

Your New Role

As our Operations Coordinator, you'll be the hub that keeps our field teams running efficiently and our customers taken care of.

You’ll:

• Coordinate technician schedules to maximize productivity and customer satisfaction

• Serve as the backup dispatcher and help manage daily operations

• Keep technicians moving efficiently by managing the dispatch board

• Communicate with customers regarding appointment updates and scheduling

• Coordinate parts ordering, inventory, and deliveries to support technicians

• Help organize warehouse operations and support logistics

• Assist technicians with material pricing and job quoting

• Answer inbound customer calls and online inquiries as needed

• Follow up with customers regarding HVAC replacement options and seasonal promotions

• Maintain reporting and tracking for operational and sales activities

• Partner with leadership to identify and solve operational challenges

• Work closely with customer service and field teams to ensure successful installations

• Help support both HVAC and plumbing operations by making sure technicians have everything they need to succeed

What You Bring

We're looking for someone who is motivated, organized, and eager to learn. Previous HVAC or plumbing experience is not required if you bring the right attitude and willingness to grow.

We'd Love to Meet You If You Are:

• A recent college graduate looking to launch your career

• A former athlete who enjoys competition, teamwork, and accountability

• Someone who thrives in a fast-paced, ever-changing environment

• Naturally organized and able to juggle multiple priorities

• A strong communicator who enjoys working with people

• Competitive, coachable, and driven to improve every day

• A problem solver who takes initiative rather than waiting to be told what to do

• Comfortable using technology and learning new software

• Someone who enjoys being part of a team while taking ownership of your responsibilities

Sirius Plumbing & Air Conditioning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #blue