SKILLED-Field Service Technician

Monroechamber; Gurnee (IL); On-site; USD 62,000 - 73,000; Full time

Job summary

Monroechamber in Gurnee, IL is seeking a Field Service Technician who is mechanically and electrically inclined to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The first year emphasizes hands-on training with experienced technicians, after which travel increases.

Expect 25–50% overnight travel following training. The role requires reading electrical schematics and mechanical drawings, performing preventive maintenance, and delivering clear service reports

Qualifications

• 1-3 years of mechanical and/or electrical troubleshooting experience.
• Ability to read electrical schematics and mechanical drawings.
• Valid driver's license with a clean driving record.
• Willingness to travel overnight after training.

Responsibilities

• Perform installation, startup, and commissioning of equipment
• Conduct preventive maintenance and scheduled service visits
• Troubleshoot mechanical and electrical equipment failures
• Repair and replace components to restore equipment operation
• Read and interpret electrical schematics, wiring diagrams, and mechanical drawings
• Complete detailed service reports and documentation
• Provide customer training on equipment operation and maintenance
• Support warranty evaluations and in-house equipment repairs
• Maintain excellent customer service while representing the company professionally
• Follow all safety procedures and established work instructions

Skills

Mechanical troubleshooting

Electrical troubleshooting

Read schematics

Customer service

Independent work

Education

High school diploma

Technical degree or trade school

Tools

None

Job description

Position Title: Field Service Technician Wage: $30.00 - $35.00/hour Shift: 1st Hours: 6:30am - 3:30pm

We are seeking a mechanically and electrically inclined Field Service Technician in Gurnee, IL to install, maintain, troubleshoot, and repair industrial equipment at customer locations. This role is ideal for someone who enjoys problem-solving, working independently, and interacting with customers. The first year will primarily focus on hands-on training alongside experienced technicians. After successfully completing training, travel is expected to increase to approximately 25-50%, including overnight travel as needed.

Field Service Technician Responsibilities:

• Perform installation, startup, and commissioning of equipment
• Conduct preventive maintenance and scheduled service visits
• Troubleshoot mechanical and electrical equipment failures
• Repair and replace components to restore equipment operation
• Read and interpret electrical schematics, wiring diagrams, and mechanical drawings
• Complete detailed service reports and documentation
• Provide customer training on equipment operation and maintenance
• Support warranty evaluations and in-house equipment repairs
• Maintain excellent customer service while representing the company professionally
• Follow all safety procedures and established work instructions

Requirements for Field Service Technician:

• 1-3 years of mechanical and/or electrical troubleshooting experience. Field service or customer-facing maintenance experience preferred. High school diploma or equivalent required. Technical degree or trade school education is a plus. Ability to read electrical schematics and mechanical drawings. Strong mechanical aptitude and problem-solving skills. Comfortable working independently with minimal supervision. Valid driver's license with a clean driving record. Ability to obtain a U.S. passport. Willingness to travel overnight after training. Frequently lift up to 50 lbs. (team lift for heavier equipment). Regular standing, walking, kneeling, climbing, and bending. Use hand and power tools daily. Work in manufacturing facilities, mechanical rooms, hospitals, and customer sites. Comfortable working around electrical equipment, moving machinery, varying temperatures, and moderate to loud noise levels

What You’ll Gain:

• Hands-on training with experienced Field Service Technicians
• Opportunity to build advanced mechanical and electrical troubleshooting skills
• Variety in your workday with both shop and customer-site responsibilities
• Independent work environment with strong technical support
• Career growth opportunities into advanced Field Service Technician roles

Please be prepared for our AI recruiter to ask these mandatory questions:

• Describe your experience troubleshooting mechanical and electrical equipment. What types of machines have you worked on?
• This position requires overnight travel of approximately 25-50% after your first year of training. Are you comfortable with that level of travel?
• Tell me about a time you diagnosed a difficult equipment problem. What steps did you take to identify and fix the issue?
• How comfortable are you reading electrical schematics, wiring diagrams, and mechanical drawings? Please provide an example.
• This role involves working independently while providing excellent customer service. Can you share an example of successfully resolving a customer's equipment issue?

We are proud to be an equal opportunity employer.