Ski & Snowboard School Guest Services Associate

Aspen Skiing Company

Snowmass Village (CO)

On-site

USD 21,000 - 30,000

Full time

3 days ago

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Benefits offered by this job

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski P

Other company perks

Job summary

Aspen Skiing Company is seeking a Ski & Snowboard School (S3) Support Services Representative to assist with daily operations across indoor and outdoor teaching facilities. You will help set up teaching areas, check-in/check-out students, manage lunch service, and support rental operations under the supervision of the Support Services Supervisor.

Ideal candidates are 18+, have a high school diploma, and possess at least 6 months in guest-facing roles.

Qualifications

Must be at least 18 years of age.
High school diploma or equivalent is required.
Minimum of 6 months experience in a guest-facing, service-oriented role preferred.
Prior experience working with children or in outdoor recreation environments preferred.

Responsibilities

Facilitate equipment rentals for children, including processing transactions, collecting payment, fitting and sizing equipment, and managing check-in and check-out procedures.
Support communication between S3 personnel and parents to ensure accurate information and a positive guest experience.
Set up and tear down indoor facilities daily, ensuring a clean, welcoming, and efficient environment for children and staff.
Assist with registration tasks including placing children in classes, inputting and filing forms, and helping to locate children separated from their groups.
Follow food safety procedures and assist with lunch ordering, preparation, serving, and clean-up.
Engage with children indoors when they are unable to participate outside, offering games, crafts, and encouragement.
Set up and tear down outdoor teaching areas to maintain a professional and consistent environment optimized for instruction.
Maintain children’s teaching terrain, including shoveling snow, setting up signage, and installing or repairing fencing and on-mountain features.
Assist with S3 guest check-in by greeting families, answering questions, and supporting class organization alongside Supervisors and Coordinators.
Assist in organizing and operating ski school races, including racecourse set-up, timing logistics, and guest flow at start and finish areas.
Other duties as assigned