Ski & Snowboard Rental Tech - Flexible Hours

Beech Mountain Resort

Beech Mountain (NC)

On-site

USD 17,000 - 25,000

Full time

3 days ago

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Job summary

Beech Mountain Resort in North Carolina is seeking Ski/Snowboard Rental Equipment Technicians to assist guests through the rental process and ensure equipment is adjusted and maintained to industry standards. Full and part-time positions with flexible hours are available and on-site at Beech Mountain Resort.

The role emphasizes providing exceptional customer service, helping guests choose equipment, handling transactions, and ensuring safety inspections.

Qualifications

Computer proficiency and ability to operate a cash register.
Customer service experience is a plus.
Love for snow sports or an interest in learning.
Ski or snowboard experience is not required.
Must be able to work weekends, holidays, and during peak periods.
Reliable transportation required in snowy conditions.

Responsibilities

Provide excellent customer service and knowledgeable information to guests.
Assist guests in selecting rental equipment and ensure proper adjustment.
Offer rental upgrades and handle payment transactions through the cashier.
Provide instruction on the use of rental equipment and ensure all waivers are signed.
Use the computerized rental solutions system to check equipment in and out.
Inspect rental equipment for damage and safety before and after use.
Notify the Rental Manager of equipment needing repair or replacement.
Attend required training and complete certifications from binding and helmet manufacturers.
Maintain a clean and organized rental area and equipment.
Monitor guest flow and expedite the rental process.