Ski & Snowboard Rental Specialist

Beech Mountain Resort; North Carolina; On-site; USD 17,000 - 25,000; Full time

Job summary

Beech Mountain Resort is seeking a Ski/Snowboard Rental Equipment Technician to guide guests through the rental process and ensure equipment is adjusted to industry standards. You will help guests select equipment, provide upgrades, and operate the rental POS with a focus on safety and efficiency.

Ideal candidates enjoy snow sports, have strong customer-service skills, and can work weekends, holidays, and peak periods.

Qualifications

• Must be able to operate a cash register and computer
• Customer service experience is a plus
• Interest in snow sports helps; skiing or boarding experience not required

Responsibilities

• Provide excellent customer service and guidance to guests
• Assist guests in selecting rental equipment and ensure proper adjustment
• Handle rental upgrades and payments through the cashier
• Provide instruction on equipment use and ensure waivers are signed
• Use the rental software to check equipment in and out
• Inspect rental equipment for damage and safety before/after use
• Notify Rental Manager of equipment needing repair or replacement
• Maintain a clean and organized rental area and equipment
• Monitor guest flow and expedite the rental process

Skills

Cash register operation

Customer service

Ski/snowboard knowledge

Weekend/holiday availability

Tools

POS system

Job description

Beech Mountain Resort is seeking a Ski/Snowboard Rental Equipment Technician to guide guests through the rental process and ensure equipment is adjusted to industry standards. You will help guests select equipment, provide upgrades, and operate the rental POS with a focus on safety and efficiency.

Ideal candidates enjoy snow sports, have strong customer-service skills, and can work weekends, holidays, and peak periods.