Ski & Snowboard Rental Specialist

Beech Mountain Resort; North Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Beech Mountain Resort is seeking Ski/Snowboard Rental Equipment Technicians to assist guests with rental gear and ensure proper equipment setup according to safety standards. Positions include full-time and part-time with flexible hours, including weekends and holidays, to accommodate peak ski season demand.

Ideal candidates bring strong customer service experience, basic cash-handling skills, and a passion for snow sports.

Qualifications

• Computer proficiency and ability to operate a cash register.
• Customer service experience is a plus.
• Love for snow sports or an interest in learning.
• Ski or snowboard experience is not required.

Responsibilities

• Provide excellent customer service and knowledgeable information to guests
• Assist guests in selecting appropriate rental equipment and ensure it is properly adjusted
• Offer rental upgrades and handle payment transactions through the cashier
• Provide instruction on the use of rental equipment and ensure all waivers are signed
• Use the computerized rental solutions system to check equipment in and out
• Inspect rental equipment for damage and safety before and after use
• Notify the Rental Manager of equipment needing repair or replacement
• Attend required training and complete certifications from binding and helmet manufacturers
• Maintain a clean and organized rental area and equipment
• Monitor guest flow and expedite the rental process

Skills

Customer service

Cash handling

Equipment knowledge

Ski/snowboard knowledge

Job description

Beech Mountain Resort is seeking Ski/Snowboard Rental Equipment Technicians to assist guests with rental gear and ensure proper equipment setup according to safety standards. Positions include full-time and part-time with flexible hours, including weekends and holidays, to accommodate peak ski season demand.

Ideal candidates bring strong customer service experience, basic cash-handling skills, and a passion for snow sports.