Ski School Support Staff

Vail Resorts; Northern (KY); Hybrid; USD 28,000 - 43,000; Full time

Benefits offered by this job

Free passes for employees

Employee discounts on lodging, food, &

40% retail discounts

Epic training and development

Wellness benefits

401(k) Retirement Plan

Job summary

Jack Frost and Big Boulder Ski Resort is hiring Ski School Support Staff for Winter Seasonal 2026/2027. Starting wage is $20.00/hr - $31.00/hr, with full-time hours and weekend/holiday availability. The role supports ski/snowboard school operations, assists with children’s programming, rentals, guest check-in/out, and lesson areas.

Join a high-energy, guest-focused team in a mountain environment. Benefits include free passes and discounts, training and development, and a well-rounded wellness

Qualifications

• High School diploma or equivalent preferred.
• Experience in a fast-paced, service-based environment.
• Fluent in all aspects of English language.
• Must be able to work weekends and holidays.
• Strong communication skills with a wide variety of guests and employees.
• Early childhood care experience preferred.
• Ski or snowboarding experience to assist lessons as necessary preferred.
• Background check required.

Responsibilities

• Daily reservation and sales processing on our resort operating systems.
• Daily set up and teardown of indoor facilities, including work areas, with attention to detail to present a clean, orderly, welcoming environment.
• Understand and comply with health code policies for facility cleanliness and common areas.
• Keep a clean, orderly facility to accommodate daily high-volume guest flow.
• Work with small children to facilitate games and activities in indoor and outdoor settings.
• Adhere to helmet policy and uniform appearance.
• Model safety standards and contribute to Health and Safety culture.
• Perform other duties as assigned by the Supervisor.

Skills

Customer service

Communication

Teamwork

Ski/Snowboard experience

Education

High School diploma or equivalent

Job description

Company: Jack Frost and Big Boulder Ski Resort

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Ski School Support Staff employees work in afunhigh paced indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role has high guest interaction supporting children's programming, rental operations, guest check-in/out, lesson scanning, and lesson area lift operations.

Job Specifications:

Starting Wage:$20.00/hr - $31.00hr

Employment Type:Winter Seasonal 2026/2027

Shift Type:Full Timehours available

Minimum Age:At least 18 years of age

Housing Availability:No

Job Responsibilities:

Daily reservation and sales processing on our resort operating systems.

Daily set up and teardown ofindoor facilities, including work areas, with an emphasison attention todetail to present an area that is clean, orderly, welcoming, and conducive tooperatingefficiently.

Understanding of, and compliance with,statedpolicies/procedures relevant to health code compliance for facility cleanliness, includingcommon areas, toys, equipment, etc.

Ability to keep andmaintaina clean and orderly facility that accommodates daily high-volume guest flow.

Working with small children tofacilitateappropriate gamesand activities in both indoor and outdoor settings.

Adhere to strict corporate policyregardingwearing a snow sports specific helmet while skiing/riding, orassistinglessons, in uniform.

Understand, lead,and modelsafetystandards within the department for yourself and others; contribute to our culture of Health and Safety to meet Zero Workman's Comp safetygoal.

Perform other duties as assigned bytheSupervisor.

Other duties as assigned

Job Requirements:

High School diploma or equivalentpreferred

Experience in a fast-paced, service-based environment

Fluent in all aspects of English language

Must be able to work weekends and holidays

Strong communicationskills with a wide variety of guests and employees

Early childhood care experiencepreferred

Ski or snowboarding experience toassistlessons as necessarypreferred

Successfully passthebackground checkrequired

The expected pay range is$20.00/hr - $31.00hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre