Ski School Support Staff

PSIA-AASI Western Region; Keystone (CO); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Free ski passes

Discounted lift tickets for friends/fm

Free ski lessons

Lodging discounts

401(k)

Employee assistance program

Training & development

Referral program

Job summary

Ski School Support Staff at Vail Resorts work in a fast-paced, indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role includes high guest interaction, child programming support, rental operations, guest check-in/out, and lesson-area lift operations.

Starting wage is $20.00/hr – $31.00/hr for Winter Seasonal 2026/2027, with full-time hours available. Housing is available.

Qualifications

• Experience in a fast-paced, service-based environment.
• Fluent in English and clear communication with guests and staff.
• Willing to work weekends and holidays.
• Strong computer skills and data entry ability.

Responsibilities

• Daily reservation and sales processing on resort systems.
• Set up and tear down of indoor facilities with attention to cleanliness and order.
• Ensure health code compliance in common areas and toys/equipment.
• Maintain a clean facility to accommodate high guest flow.
• Work with children to facilitate games and activities.
• Wear helmet and follow uniform policies during lessons.
• Model safety standards and participate in health and safety culture.
• Perform duties as assigned by supervisor.
• Other duties as assigned.

Skills

Customer service

English fluency

Communication

Weekend availability

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary

Ski School Support Staff employees work in a fun high paced indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role has high guest interaction supporting children's programming, rental operations, guest check-in/out, lesson scanning, and lesson area lift operations.

Job Specifications

Starting Wage: $20.00/hr – $31.00hr

Employment Type: Winter Seasonal 2026/2027

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: Yes

Job Responsibilities

• Daily reservation and sales processing on our resort operating systems.
• Daily set up and tear down of indoor facilities, including work areas, with an emphasis on attention to detail to present an area that is clean, orderly, welcoming, and conducive to operating efficiently.
• Understanding of, and compliance with, stated policies/procedures relevant to health code compliance for facility cleanliness, including common areas, toys, equipment, etc.
• Ability to keep and maintain a clean and orderly facility that accommodates daily high-volume guest flow.
• Working with small children to facilitate appropriate games and activities in both indoor and outdoor settings.
• Adhere to strict corporate policy regarding wearing a snow sports specific helmet while skiing/riding, or assisting lessons, in uniform.
• Understand, lead, and model safety standards within the department for yourself and others; contribute to our culture of Health and Safety to meet Zero Workman's Comp safety goal.
• Perform other duties as assigned by the Supervisor.
• Other duties as assigned

Job Requirements

• High School diploma or equivalent preferred
• Experience in a fast-paced, service-based environment
• Fluent in all aspects of English language
• Must be able to work weekends and holidays
• Strong communication skills with a wide variety of guests and employees

Strong Computer Skills, Typing, And Data Entry Preferred

Early childhood care experience preferred

Ski or snowboarding experience to assist lessons as necessary preferred

Successfully pass the background check required

The expected pay range is $20.00/hr – $31.00hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.