Ski School Support & Guest Ops Specialist

Vail Resorts, Inc.; Brighton (MI); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Ski passes for employees

Employee discounted lift tickets for F

Free ski lessons

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Vail Resorts, Inc. is hiring for Ski School Support Staff for the Winter Season 2026/2027. The role supports all aspects of ski/snowboard school operations outside instruction, with high guest interaction and a focus on safety and efficiency.

Starting wage ranges from $20.00 to $31.00 per hour, with benefits including free employee passes, discounts on lodging and gear, and paid training. Weekend and holiday availability is required.

Qualifications

• High School diploma or equivalent preferred.
• Experience in a fast-paced, service-based environment.
• Fluent in all aspects of English language.
• Must be able to work weekends and holidays.
• Strong communication skills with guests and employees.
• Strong computer skills, typing, and data entry preferred.
• Early childhood care experience preferred.
• Ski or snowboarding experience to assist lessons as necessary preferred.
• Successfully pass the background check.

Responsibilities

• Daily reservation and sales processing on our resort operating systems.
• Daily set up and tear down of indoor facilities, including work areas, with an emphasis on attention to detail to present an area that is clean, orderly, welcoming, and conducive to operating efficiently.
• Understanding of, and compliance with, stated policies/procedures relevant to health code compliance for facility cleanliness, including common areas, toys, equipment, etc.
• Ability to keep and maintain a clean and orderly facility that accommodates daily high-volume guest flow.
• Working with small children to facilitate appropriate games and activities in both indoor and outdoor settings.
• Adhere to strict corporate policy regarding wearing a snow sports specific helmet while skiing/riding, or assisting lessons, in uniform.
• Understand, lead, and model safety standards within the department for yourself and others; contribute to our culture of Health and Safety to meet Zero Workman's Comp safety goal.
• Perform other duties as assigned by the Supervisor.
• Other duties as assigned

Skills

Communication skills

Fluent English

Customer service

Typing

Data entry

Early childhood care

Ski/Snowboard

Education

High School diploma or equivalent

Job description

Vail Resorts, Inc. is hiring for Ski School Support Staff for the Winter Season 2026/2027. The role supports all aspects of ski/snowboard school operations outside instruction, with high guest interaction and a focus on safety and efficiency.

Starting wage ranges from $20.00 to $31.00 per hour, with benefits including free employee passes, discounts on lodging and gear, and paid training. Weekend and holiday availability is required.