Ski School Front Desk: Guest Experience & Sales Pro

Alterra Mountain Company; Stratton (VT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee pass

Discounted passes

IKON pass

Golf membership

Childcare rates

Retail discounts

Friends & family tickets

Onsite clinic

Healthcare benefits

401(k) plan

Tuition plan

Paid parental leave

Paid sick time

Vacation

Job summary

Alterra Mountain Company’s Stratton Ski School is seeking friendly Front Desk Agents for seasonal roles. You’ll greet guests, handle inquiries, and guide customers from initial contact to booking.

Ideal candidates are customer-service oriented, proactive problem solvers, and computer literate. Compensation is $20.00 per hour, with full-time and part-time seasonal opportunities through December.

Qualifications

• Highschool Diploma or equivalent is required.
• Previous customer service experience preferred.
• Experience working with children is a plus.
• Excellent communication and people skills.
• Strong organizational and computer literacy.
• Must be 18 years of age or older.

Responsibilities

• Anticipate and address guest issues.
• Answer phone calls from guests.
• Provide information about the Snow Sports School.
• Sell and book snow sports lessons.
• Perform administrative duties.
• Sell select products to guests.
• Assist guests with rates and information regarding lessons.
• Additional duties as assigned.

Skills

Customer service

Communication

Computer literacy

Organized

Multitasking

People skills

Education

Highschool Diploma

Job description

Alterra Mountain Company’s Stratton Ski School is seeking friendly Front Desk Agents for seasonal roles. You’ll greet guests, handle inquiries, and guide customers from initial contact to booking.

Ideal candidates are customer-service oriented, proactive problem solvers, and computer literate. Compensation is $20.00 per hour, with full-time and part-time seasonal opportunities through December.