Ski School Front Desk Concierge & Booking Specialist

Stratton Mountain Resort; Stratton (VT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee pass

Season passes

IKON pass

Medical benefits

401k plan

Paid parental leave

Paid time off

Job summary

Stratton Mountain Resort in Vermont is seeking Ski School Front Desk Agents for seasonal roles. You will welcome guests, handle inquiries, and process sales for ski lessons. The position offers both full-time and part-time seasonal opportunities and pays $20.00 per hour.

Ideal candidates are customer-service oriented, friendly, and computer literate, with strong communication skills. Opportunities for advancement and resort perks are provided to eligible team members.

Qualifications

• Highschool Diploma, or equivalent, required.
• Previous customer service experience, preferred.
• Experience with working with children a plus.
• Excellent communication skills and people skills.

Responsibilities

• Anticipate and take appropriate action surrounding guest issues
• Answer phone calls from guests
• Provide general information about the Snow Sports School
• Sales and booking of snow sports lessons
• Administrative duties
• Sell select products to guests
• Assist guests with rates and information regarding lessons
• Additional duties as assigned

Skills

Customer service

Communication

Computer literacy

Organized

Education

Highschool Diploma

Job description

Stratton Mountain Resort in Vermont is seeking Ski School Front Desk Agents for seasonal roles. You will welcome guests, handle inquiries, and process sales for ski lessons. The position offers both full-time and part-time seasonal opportunities and pays $20.00 per hour.

Ideal candidates are customer-service oriented, friendly, and computer literate, with strong communication skills. Opportunities for advancement and resort perks are provided to eligible team members.