Ski & Ride School Supervisor, Winter 26-27

Mammoth Mountain; Mammoth Lakes (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Free season pass

Free dependents skiing

Free skiing at Alterra Resorts

Lesson discounts

Equipment rental discount

Friends and Family vouchers

Retail & food discounts

401k with match

Background check condition

Job summary

Mammoth Mountain in Mammoth Lakes, CA, seeks a Seasonal Ski & Ride School Supervisor to manage daily operations, coordinate instructors and support staff, and deliver exceptional guest service.

The role emphasizes coaching, performance feedback, and staff development, with a focus on maintaining standards per Employee Manual and Instructor Resource Manual. PSIA/AASI certification and supervisory experience are preferred.

Qualifications

• PSIA/AASI Level 2 or above certification preferred with strong teaching and people skills.
• 3+ years working in snow sports school, preferably with supervisory experience.
• Ability to positively influence and support others.
• High emotional intelligence.
• Superior communication skills.
• Strong understanding of Ski & Ride School operations and guest experience trail.

Responsibilities

• Manages the day-to-day operations of the Ski & Ride school. Providing exceptional guest service through the efficient organization of instructors and support staff.
• Resolves guest and employee issues as needed.
• Responsible for coaching, measurement and recognition of employee performance - including seasonal performance reviews.
• Ensures all staff are meeting expectations presented in our Employee Manual and Instructor Resource Manual.
• Mentors and assists in the development and training of future Ski & Snowboard School leaders.

Skills

PSIA/AASI Level 2 certification

Supervisory experience

Guest service

Emotional intelligence

Communication skills

Snow sports instruction

Education

PSIA/AASI Level 2 certification

Job description

Seasonal At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits And Perks Of Your Adventure Here

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match
• Offers of employment may be contingent upon successful completion of a background check

A Little About The Position

• Manages the day-to-day operations of the Ski & Ride school. Providing exceptional guest service through the efficient organization of instructors and support staff.
• Resolves guest and employee issues as needed.
• Responsible for coaching, measurement and recognition of employee performance - including seasonal performance reviews.
• Ensures all staff are meeting expectations presented in our Employee Manual and Instructor Resource Manual.
• Mentors and assists in the development and training of future Ski & Snowboard School leaders.

Requirements

• PSIA/AASI Level 2 or above certified instructor preferred, with a strong understanding of contemporary ski and snowboard technical, teaching and people skills
• 3+ years working in snow sports school, preferably with supervisory experience
• Ability to positively influence and support others.
• High level of emotional intelligence.
• Superior communication skills.
• Demonstrated ability to provide great guest service
• Strong understanding of Ski & Ride School operations and the guest experience trail

Hourly pay: $27.00 - $38.23. *Starting pay based on experience and PSIA/AASI or equivalent certifications*. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.