Ski & Ride Guest Relations and Sales Representative

Sun Valley Report; Sun Valley (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Sun Valley Resort is seeking Guest Relations and Sales Representatives to assist guests with lesson sales and information across Ski & Ride locations. You will process transactions and support daily operations with a friendly, sales‑driven approach.

Full‑time and part‑time seasonal positions are available. The role requires energy, excellent communication, weekend/holiday availability, and English fluency during the November–April ski season.

Qualifications

• Previous guest service or sales experience preferred.
• Strong communication and interpersonal skills for guest interactions.
• Ability to learn products, pricing, and policies quickly.
• Fluent English and professional demeanor in a guest‑facing role.

Responsibilities

• Greet guests and provide exceptional service across Ski & Ride locations.
• Sell Ski & Ride lessons, programs, and lift tickets based on guest needs.
• Process transactions accurately and maintain cash handling standards.
• Stay informed on Sun Valley Resort offerings and policies.
• Collaborate with teams to ensure a positive guest experience.

Skills

Customer service

Sales skills

Interpersonal communication

English fluency

Tools

Microsoft Office

RTP

Job description

Job Details

Posting Details

• Posted on August 25, 2026

Locations

Showing 1 location

• Sun Valley Resort Sun Valley, ID 83353, USA
• Ski & Ride School
• Full-Time
• Requisition #: SKIRI004284

Description

The Sun Valley Ski & Ride team is seeking enthusiastic Guest Relations and Sales Representatives to provide exceptional service and support guests throughout their Ski & Ride experience. This position assists guests with lesson sales, provides information about Ski & Ride, processes transactions, and supports daily operations at Ski & Ride locations. The ideal candidate is energetic, personable, sales-oriented, and committed to creating a welcoming and positive guest experience. Full-time and part-time seasonal positions available.

Duties & Responsibilities

• Provide exceptional guest service by greeting guests, answering questions, providing information, and assisting with Ski & Ride products and services.
• Recommend and sell Ski & Ride lessons, specialty programs, and lift ticket products based on guest needs and interests.
• Maintain current knowledge of Ski & Ride products, programs, pricing, policies, and procedures.
• Process guest transactions accurately and efficiently while following company cash-handling and data privacy standards.
• Provide accurate information about Sun Valley Resort, Ski & Ride operations, and the surrounding area.
• Demonstrate operational excellence by consistently following Ski & Ride policies, procedures, and service standards at all mountain locations.
• Communicate professionally with guests and coworkers in person, by phone, and through computer-based systems.
• Support Ski & Ride Administration, Guest Services staff, and Supervisors with daily operational needs.
• Work collaboratively with Ski & Ride and Resort teams to promote a positive and efficient work environment.
• Serve as a positive ambassador for Sun Valley Resort and represent the Resort professionally in all guest interactions.
• Maintain a high level of energy, enthusiasm, and professionalism throughout the workday.
• Perform additional duties as assigned based on business needs.

Qualifications

• Previous guest service, sales, hospitality, or related experience preferred.
• Strong interpersonal and communication skills with the ability to build positive relationships with guests and coworkers.
• Strong customer service and sales skills with the ability to understand guest needs and recommend appropriate products.
• Basic computer proficiency; experience with RTP and Microsoft Office is preferred.
• Ability to learn and adapt to new products, systems, policies, and procedures.
• Ability to work independently while contributing effectively to a team environment.
• Must be able to read, write, speak, and comprehend English fluently.
• Ability to remain focused and productive in an office environment for extended periods.

• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
• Ability to safely lift and/or move up to 25 pounds and occasionally lift or move up to 50 pounds.
• Flexible availability, including weekends, holidays, and varying hours throughout the ski season.
• Availability to work from November through April is required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.