Ski Rental Shop Lead & Guest Experience Coach

Inn of the Mountain Gods; Alto (NM); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

The Inn of the Mountain Gods is seeking a Supervisor to support the Manager in the daily operation of the Ski Rental Shop. The role includes training Rental Technicians, equipment fitting, cashiering, and ensuring smooth guest service operations.

Responsibilities include leading by example, supervising rental staff, managing inventory, handling POS transactions, and coordinating with other departments to ensure safety, cleanliness, and guest satisfaction across hotel and resort services.

Qualifications

• High school diploma or GED; willing to train.
• Good oral and written communication skills; strong people skills.
• Ability to work all shifts including weekends and holidays.
• Proven dependability; pre-employment drug screening and background check.
• Mescalero Apache Tribal preference; bicultural experience preferred.

Responsabilités

• Assist daily opening and closing of Ski Rental Shop.
• Train new Rental Technicians on equipment fitting, safety and guest service.
• Monitor inventory levels and coordinate restocking with Manager.
• Operate POS and handle cash, credit cards, and resort charges.
• Maintain accurate records of rentals, returns and repairs.

Connaissances

Customer service

Staff training

Equipment fitting

Cash handling

POS operation

Team leadership

Communication

Formation

High school diploma or GED

Outils

POS systems

Description du poste

The Inn of the Mountain Gods is seeking a Supervisor to support the Manager in the daily operation of the Ski Rental Shop. The role includes training Rental Technicians, equipment fitting, cashiering, and ensuring smooth guest service operations.

Responsibilities include leading by example, supervising rental staff, managing inventory, handling POS transactions, and coordinating with other departments to ensure safety, cleanliness, and guest satisfaction across hotel and resort services.