Ski Rental Repair Technician

Omni Mount Washington Resort & Spa; Bretton Woods (NH); On-site; USD 2,480,000 - 3,031,000; Part time

Job summary

Omni Mount Washington Resort & Spa is seeking a Ski Rental Associate for the Bretton Woods location. You will assist guests with ski and snowboard rentals, fittings, and safety information, while maintaining equipment and providing excellent service.

The role requires knowledge of ski equipment and bindings, a strong customer service attitude, and the ability to work weekends and holidays with a flexible schedule during the winter season.

Qualifications

• Must have strong customer service skills.
• Must have knowledge of skis equipment and binding technical information.
• Must be able to lift at least 10 lbs, reach and bending is required.
• Must be able to work a flexible schedule including weekends and holidays and some PM shifts.

Responsibilities

• Assist guests with ski and snowboard rentals and fittings.
• Explain equipment options, pricing, and safety information to guests.
• Set up rental stations and maintain equipment inventory.
• Check bindings and ensure proper guest instruction on equipment use.
• Provide excellent guest service and comply with Omni Service Standards.

Skills

Customer service

Ski equipment knowledge

Binding knowledge

Flexible schedule

Job description

Join our team and earn a free ski pass at Bretton Woods!

*Now hiring for November 2026*

Resort Discounts

• **Complimentary** Bretton Woods season pass (terms and conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
• Discounted lift tickets for friends and family
• **25% off** Food and Beverage (excluding alcohol)
• **25% off** Retail
• **25% off** Spa Services
• **Discounts** on Ski and Golf Rentals, Canopy Tours, and other activities
• **Complimentary**

associate ski lessons

Associate Benefits

• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• 401(k) Retirement Plan matching
• Excellent training and professional development
• Leadership development programs
• Associate Events
• On-site housing available for Winter Season
• Ability to stay full-time year round at the end of the Winter Season
• Employee gym access
• Weekly pay cycle
• Complimentary meals in employee cafeteria
• Support services including an Employee Assistance Program (EAP)

Essential Functions

• Knowledge of Skis and Snowboards.
• Must have full familiarity with rental options and prices.
• Must have full knowledge of equipment uses.
• Station set-up and tools.
• Calculate dins and adjust binding for each guest.
• Perform any other duties as assigned by the rental supervisor.
• Check every binding with a boot for each rental.
• Inform each guest how to use the equipment rented.
• Give each guest a return slip and inform guest of ski number.
• Provide services to guests.Be pleasant, smile and greet all guests using surnames when obtained.guest service based on Omni Service Standards.

Tools And Equipment

• Computer, printer, liability Forms, telephone, pens, Screwdrivers, file folders, filing cabinet, din charts, tech bench

Working Environment

• Interior of base lodge, in all areas of the base lodge.
• Exterior of base lodge with exposure to weather conditions.

Qualifications

• Must have strong customer service skills.
• Must have knowledge of Skis equipment and binding technical information.
• Must be able to lift at least 10 lbs, reach and bending is required.
• Must be able to work a flexible schedule including weekends and holidays and some PM shifts.