Ski Rental Cashier — Fast-Paced Guest Service

Shanty Creek Ski and Golf Resort LLC; Kearney Township (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Shanty Creek Resorts in Bellaire, MI seeks a friendly Ski Rental Cashier to deliver excellent guest service and manage ski rental transactions. You will work with a team to ensure smooth flow through the rental process and uphold accurate records during peak winter periods.

The role requires cash-handling accuracy, strong communication, and the ability to thrive in a fast-paced environment. Prior cashier or retail experience is preferred, with weekends/holidays availability a must.

Qualifications

• High school diploma or equivalent.
• Previous cashier/retail/customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle cash and financial transactions.
• Availability to work weekends, holidays, and peak winter hours.
• Preferred experience in ski industry, hospitality, recreation, retail, or rental operations.

Responsibilities

• Greet guests warmly and provide friendly, professional assistance through the rental process.
• Process ski, snowboard, and other winter equipment rental transactions accurately and efficiently.
• Process cash, credit, debit, and other approved payment methods using the point-of-sale or rental system.
• Assist guests with completing rental forms and required information.
• Provide guests with information regarding rental options, pricing, procedures, and equipment return requirements.
• Direct guests to the appropriate rental staff for equipment sizing, fitting, and technical assistance.
• Maintain accurate rental and transaction records.
• Follow established cash-handling and register procedures.
• Maintain the security and confidentiality of guest payment and personal information.
• Answer guest questions and provide information regarding Ski Rental operations and other resort services.
• Assist with managing guest flow during busy rental periods.
• Help maintain a clean, organized, and welcoming rental and cashier area.
• Assist with tracking rental inventory and report missing, damaged, or incorrectly returned equipment to the appropriate team member.

Skills

Guest Service

Accuracy

Communication

Organization

Problem Solving

POS Systems

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-Sale System

Rental Management System

Job description

Shanty Creek Resorts in Bellaire, MI seeks a friendly Ski Rental Cashier to deliver excellent guest service and manage ski rental transactions. You will work with a team to ensure smooth flow through the rental process and uphold accurate records during peak winter periods.

The role requires cash-handling accuracy, strong communication, and the ability to thrive in a fast-paced environment. Prior cashier or retail experience is preferred, with weekends/holidays availability a must.