Ski Rental Cashier — Fast-Paced Guest Service

Shanty Creek Ski and Golf Resort LLC; Bellaire (MI); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Shanty Creek Ski and Golf Resort LLC is seeking a friendly Ski Rental Cashier to join our on-site team in Bellaire, Michigan. You will help guests with ski and snowboard rentals, process payments, and maintain accurate records to ensure a smooth rental experience.

The role requires strong customer service skills, cash handling ability, and the capacity to work weekends and peak winter hours in a fast-paced environment.

Competenze

• High school diploma or equivalent.
• Previous experience in a cashier, retail, or customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to accurately handle cash and complete financial transactions.
• Ability to work efficiently in a fast-paced, guest-focused environment.
• Availability to work weekends, holidays, and peak winter-season hours.

Mansioni

• Greet guests warmly and provide friendly, professional assistance throughout the rental process.
• Process ski, snowboard, and other winter equipment rental transactions accurately and efficiently.
• Process cash, credit, debit, and other approved payment methods using the point-of-sale or rental system.
• Assist guests with completing rental forms and required information.
• Provide guests with information regarding rental options, pricing, procedures, and equipment return requirements.
• Direct guests to the appropriate rental staff for equipment sizing, fitting, and technical assistance.
• Maintain accurate rental and transaction records.
• Follow established cash-handling and register procedures.
• Maintain the security and confidentiality of guest payment and personal information.
• Answer guest questions and provide information regarding Ski Rental operations and other resort services.
• Assist with managing guest flow during busy rental periods.
• Help maintain a clean, organized, and welcoming rental and cashier area.
• Assist with tracking rental inventory and report missing, damaged, or incorrectly returned equipment to the appropriate team member.
• Communicate transaction discrepancies, guest concerns, or operational issues to a supervisor.
• Work cooperatively with Rental Technicians and other resort team members to provide an efficient guest experience.
• Follow all Shanty Creek Resorts policies, safety procedures, and guest-service standards.
• Perform other duties as assigned.

Conoscenze

Guest service

Cash handling

Communication

Attention to detail

Organization

Teamwork

POS systems

Rental operations

Formazione

High school diploma or equivalent

Strumenti

POS systems

Rental management systems

Descrizione del lavoro

Shanty Creek Ski and Golf Resort LLC is seeking a friendly Ski Rental Cashier to join our on-site team in Bellaire, Michigan. You will help guests with ski and snowboard rentals, process payments, and maintain accurate records to ensure a smooth rental experience.

The role requires strong customer service skills, cash handling ability, and the capacity to work weekends and peak winter hours in a fast-paced environment.