Cashier

Shanty Creek Ski and Golf Resort LLC; Kearney Township (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Shanty Creek Resorts in Bellaire, MI seeks a friendly Ski Rental Cashier to deliver excellent guest service and manage ski rental transactions. You will work with a team to ensure smooth flow through the rental process and uphold accurate records during peak winter periods.

The role requires cash-handling accuracy, strong communication, and the ability to thrive in a fast-paced environment. Prior cashier or retail experience is preferred, with weekends/holidays availability a must.

Qualifications

• High school diploma or equivalent.
• Previous cashier/retail/customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle cash and financial transactions.
• Availability to work weekends, holidays, and peak winter hours.
• Preferred experience in ski industry, hospitality, recreation, retail, or rental operations.

Responsibilities

• Greet guests warmly and provide friendly, professional assistance through the rental process.
• Process ski, snowboard, and other winter equipment rental transactions accurately and efficiently.
• Process cash, credit, debit, and other approved payment methods using the point-of-sale or rental system.
• Assist guests with completing rental forms and required information.
• Provide guests with information regarding rental options, pricing, procedures, and equipment return requirements.
• Direct guests to the appropriate rental staff for equipment sizing, fitting, and technical assistance.
• Maintain accurate rental and transaction records.
• Follow established cash-handling and register procedures.
• Maintain the security and confidentiality of guest payment and personal information.
• Answer guest questions and provide information regarding Ski Rental operations and other resort services.
• Assist with managing guest flow during busy rental periods.
• Help maintain a clean, organized, and welcoming rental and cashier area.
• Assist with tracking rental inventory and report missing, damaged, or incorrectly returned equipment to the appropriate team member.

Skills

Guest Service

Accuracy

Communication

Organization

Problem Solving

POS Systems

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-Sale System

Rental Management System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Cashier

Ski Ops On Site Bellaire, MI, US

2 days ago Requisition ID: 1160

Ski Rental Cashier

About Shanty Creek Resorts

Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and the surrounding environment allow us to grow our business.

About the Role

As a Ski Rental Cashier, you will play an important role in providing exceptional guest service and helping create a smooth and efficient rental experience.

Your primary responsibilities will include assisting guests with ski and snowboard rental transactions, processing payments, providing information about rental products and services, and maintaining accurate transaction records. You will work closely with other Ski Rental team members to help guests move efficiently through the rental process.

This position requires strong attention to detail, a friendly and professional attitude, and the ability to work effectively in a fast-paced environment during peak winter periods.

Minimum Qualifications

High school diploma or equivalent.

Previous experience in a cashier, retail, or customer service rolepreferred.

Strong communication and interpersonal skills.

Ability to accurately handle cash and complete financial transactions.

Ability to work efficientlyin a fast-paced, guest-focused environment.

Availability to work weekends, holidays, and peak winter-season hours.

Preferred Qualifications

Previous experience in the ski industry, hospitality, recreation, retail, or rental operations.

Familiarity with point-of-sale or rental management systems.

Basic knowledge of skiing, snowboarding, or winter sports equipment.

Responsibilities

Greet guests warmly and provide friendly, professional assistancethroughout the rental process.

Process ski, snowboard, and other winter equipment rental transactions accurately and efficiently.

Process cash, credit, debit, and other approved payment methods using the point-of-sale or rental system.

Assist guests with completing rental forms and required information.

Provide guests with information regarding rental options, pricing, procedures, and equipment return requirements.

Direct guests to the appropriate rental staff for equipment sizing, fitting, and technical assistance.

Maintain accurate rental and transaction records.

Follow established cash-handling and register procedures.

Maintain the security and confidentiality of guest payment and personal information.

Answer guest questions and provide information regarding Ski Rental operations and other resort services.

Assist with managing guest flow during busy rental periods.

Help maintain a clean, organized, and welcoming rental and cashier area.

Assist with tracking rental inventory and report missing, damaged, or incorrectly returned equipment to the appropriate team member.

Communicate transaction discrepancies, guest concerns, or operational issues to a supervisor.

Work cooperatively with Rental Technicians and other resort team members to provide an efficient guest experience.

Follow all Shanty Creek Resorts policies, safetyprocedures, and guest-service standards.

Perform other duties as assigned.

Skills and Competencies

Guest Service

Provides friendly, patient, and professional assistance while helping guests navigate the rental process.

Accuracy and Attention to Detail

Maintains accurate transaction, payment, and rental information while working efficiently during busy periods.

Communication

Communicates clearly and professionally with guests, coworkers, supervisors, and other resort departments.

Organization

Ability to manage multiple transactions and guest requests while maintaining an orderly and efficient workspace.

Problem Solving

Ability to address routine rental or transaction concerns and recognize when assistance from a supervisor or Rental Technician is required.

Point-of-Sale and Rental Systems

Ability to learn and effectively use point-of-sale, rental management, and other systems required for daily operations.

Teamwork

Works effectively with Rental Technicians, supervisors, and other resort employees to keep the rental process moving efficiently and provide a positive guest experience.

Working Conditions

This is a seasonal winter position with hours based on resort operations and business levels.

Work schedules may include weekends, holidays, evenings, and peak winter periods.

Position may require standing for extended periods.

May require frequentbending, reaching, lifting, and moving rental equipment or supplies.

Employees will work in a fast-paced environment with frequent guest interaction.

Employees must be able to adapt to periods of high guest volume and changing operational needs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.