Ski Lift Ticket Attendant — Guest Experience Pro

Bristol Mountain; Town of Canandaigua (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Bristol Mountain in New York is hiring a Lift Attendant to greet guests as they prepare to load the lift, verify ticket and season pass validity with RFID scanning, and help resolve scanning issues.

The role includes managing the lift corral, checking equipment, presenting oneself professionally, staying friendly, and ensuring guests have a positive memory; weekend/evening hours and outdoor work are required.

Qualifications

• Must have excellent verbal communication and customer service skills.
• Ability to react quickly to ensure policies and procedures are adhered to.
• Confident individual with quick problem-solving skills.
• Must enjoy working outdoors and be prepared for all weather conditions.

Responsibilities

• Greet guests as they prepare to load the lift.
• Verify ticket and season pass validity with RFID scanning technology and tablet.
• Resolve scanning issues and report problems to Guest Services Supervisor or Security Manager.
• Manage lift corral for smooth transition to gates and loading zone.
• Check for appropriate ski and snowboard equipment (brakes, leashes, safety straps).
• Present oneself in a professional manner at all times.
• Be friendly and outgoing while maintaining courtesy.
• Work with guests to ensure a positive and lifelong memory.
• Assist with other duties as needed.

Skills

Verbal communication

Customer service

Problem solving

Outdoor work

Physical fitness

Education

16 years of age or older

Job description

Bristol Mountain in New York is hiring a Lift Attendant to greet guests as they prepare to load the lift, verify ticket and season pass validity with RFID scanning, and help resolve scanning issues.

The role includes managing the lift corral, checking equipment, presenting oneself professionally, staying friendly, and ensuring guests have a positive memory; weekend/evening hours and outdoor work are required.