Ski Gear & Guest Services Concierge

Towne Park LLC; Pocono Township (PA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k plan

Job summary

Towne Park LLC is seeking a Ski Check Attendant to provide exceptional hospitality to guests, assist with ski equipment delivery and pickup, and manage ski storage. You will greet guests warmly, maintain equipment safety, and ensure accurate tagging and storage in designated areas.

The role emphasizes professionalism, knowledge of local facilities, and the ability to handle guest inquiries, transportation arrangements, and service requests, in an outdoor hotel environment.

Qualifications

• High school diploma or GED required.
• Wheelchair Safety Training course required by Towne Park.
• 1–3 months related experience and/or training.

Responsibilities

• Greet guests and maintain a friendly, professional demeanor.
• Assist guests with ski equipment deliveries and pickups.
• Store skis and snowboards; tag and track equipment.
• Provide directions, reservations, and local information.
• Coordinate transportation with approved taxi/transport services.
• Maintain cleanliness and order in guest services area.
• Complete tasks on time as directed by the Account Manager.

Skills

Customer service

Hospitality

Communication

Phone etiquette

Guest relations

Time management

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Ski Check Attendant to provide exceptional hospitality to guests, assist with ski equipment delivery and pickup, and manage ski storage. You will greet guests warmly, maintain equipment safety, and ensure accurate tagging and storage in designated areas.

The role emphasizes professionalism, knowledge of local facilities, and the ability to handle guest inquiries, transportation arrangements, and service requests, in an outdoor hotel environment.