SITEC - PC Tech - MacDill

Davita Inc.; Tampa (FL); On-site; USD 51,000 - 82,000; Full time

Job summary

A leading company seeks an experienced PC Technician to support the Special Operations Command Information Technology Enterprise Contract at MacDill AFB, Florida. The role involves troubleshooting technical issues, maintaining hardware and software, and providing exceptional customer support in a dynamic environment. Applicants should have a military clearance and relevant certifications, along with extensive technical expertise.

Qualifications

• 6+ years of experience with HS Diploma, 4 years with AS/AA degree, or 2 years with BS/BA.
• DoD TS/SCI clearance required.
• At least 2 years experience in PC Tech or Help Desk role.

Responsibilities

• Troubleshoot and resolve technical issues proactively.
• Install, configure, and maintain desktop and laptop PCs and peripherals.
• Maintain software inventory and manage licenses.

Skills

Troubleshooting

Customer Service

Technical Support

Problem Solving

Hardware Installation

Education

High School Diploma

Associate's Degree (AS/AA)

Bachelor's Degree (BS/BA)

Job description

SITEC - PC Tech - MacDill

Job Locations

US-FL-MacDill AFB

Requisition ID

2025-157218

Position Category

Information Technology

Clearance

Top Secret/SCI

Responsibilities

Peraton requires an PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This position is located at MacDill AFB in Florida.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Under the direction of the Senior PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.

Duties and responsibilities include but are not limited to:

Troubleshooting and proactively resolving technical issues
• Responding to requests for technical support
• Providing recommendations for technical support
• Providing technical problem solving for customer support of database
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

Qualifications

Required Qualifications:

• Min 6 years with HS Diploma, 4 years with AS/AA degree, or 2 years with BS/BA
• DoD TS/SCI clearance
• At least 2 years of previous experience working as a PC Tech or Help Desk
• DoDD 8570.01-M IAT II certification is required

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.