SITEC - PC Tech - MacDill AFB

Peraton; Tampa (FL); On-site; USD 51,000 - 82,000; Full time

Job summary

A leading national security company is seeking a PC Technician to support the Special Operation Command Information Technology Enterprise Contract at MacDill AFB. This role involves troubleshooting technical issues, maintaining desktop and mobile systems, and providing exceptional customer support. Candidates should possess strong problem-solving skills and relevant certifications. Join a team committed to mission success and innovation in IT services.

Qualifications

• 4 years experience with High School Diploma, 2 years with Associate's Degree, 0 years with Bachelor's.
• DoDD 8570.01-M IAT II certification is required.
• Ability to obtain and maintain a DoD TS/SCI clearance.

Responsibilities

• Troubleshooting and resolving technical issues.
• Installing, configuring, and maintaining desktop PCs and mobile devices.
• Working with vendors for timely product delivery and installation.

Skills

Problem-solving

Customer service

Network connectivity

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

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About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Program Overview

Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end-users with high-quality IT platform and network services over an eight-year period.

About The Role

Peraton requires PC Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. Positions are located at the SOCOM Headquarters at MacDill, AFB FL, and at the TSOC and Component locations in the United States and abroad.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Under the direction of the Sr. PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.

Duties include but are not limited to:

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical
• Providing recommendations for technical
• Providing technical problem solving for customer support of database
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission
  
  

Qualifications

Required qualifications:

• Min 4 years with HS Diploma, 2 years with AS/AA degree, 0 years with BA
• DoDD 8570.01-M IAT II certification is required
• Ability to obtain and maintain a DoD TS/SCI clearance
  
  

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.

EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Civil Engineering

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